Tortilleria Clerk PT

Job Description

Job Description

PAYSCALE:

$18.57 - $22.55

Join the Vallarta Supermarkets Family! 

At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you! 

About the Role 

The Tortillería Clerk produces tortilla products using traditional processes while supporting the department’s goals for quality, freshness, and service. This role prepares masa, fries tortilla products, stocks and rotates items, and provides excellent customer service while maintaining Vallarta’s high standards of food safety and sanitation. 

What You’ll Do 

• Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders. 

• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance. 

• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures. 

• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage. 

• Sanitation & Safety: Clean nixtamal tanks, equipment, and work areas; sweep, mop, and follow “clean as you go” practices. Use approved cleaning chemicals and follow MSDS principles. 

• Compliance: Follow health department regulations, food safety practices, and Vallarta’s Tortillería Safety Program. Ensure weights, measures, and labeling laws are followed. 

• Teamwork: Assist coworkers, participate in training new employees, and maintain communication with the Tortillería Manager. 

• Other Duties: Perform additional tasks assigned to support department operations and customer satisfaction. 

Physical Requirements 

• Stand and walk for long periods (6–8 hours/day). 

• Frequently bend, squat, twist, and reach above/below shoulders. 

• Frequent use of hands for grasping, pushing, pulling, and fine manipulation. 

• Lift and carry up to 25 lbs. frequently and up to 50 lbs. occasionally (dry corn, maseca). 

• Heaviest item carried: 50 lbs.; longest distance: 10 feet. 

• Work near cooking equipment, fryers, and tortilla machinery. 

• Exposure to dust, gas, fumes, heat, and humidity. 

• May be required to perform tasks at elevated levels (placing or retrieving items). 

• May drive forklifts, carts, or other moving equipment. 

What We’re Looking For  

• Ability to learn tortilla production from dry corn to finished product. 

• Familiarity with tortillería equipment, tools, and ovens (or willingness to learn). 

• Team-oriented with strong communication and customer service skills. 

• Responsible, professional, and positive attitude. 

• Basic understanding of English language. 

• Must be able to transfer to other store locations within a reasonable commute. 

• Must be legally authorized to work in the U.S. 

Work Environment 

• Fast-paced retail tortillería setting with direct customer interaction. 

• Exposure to perishable products, cooking equipment, and changing conditions. 

• Collaborative, team-focused environment.  

• Must work flexible schedule: afternoons, evenings, weekends, and holidays. 

Benefits 

Full-Time Team Members 

• Health medical plan: $25/week, plus free dental & vision. 

• Free $25,000 Basic Life and AD&D Insurance. 

• 401(k) Retirement Plan. 

• Paid vacation. 

• Access to legal services. 

Part-Time & Full-Time Benefits 

• Paid sick time. 

• Premium pay for holidays. 

• Scholarship opportunities. 

• Savings marketplace & credit union membership. 

• Recognition programs (birthdays, years of service, spirit days, etc.). 

At Vallarta Supermarkets, we believe our culture drives execution. If you’re hardworking, customer-focused, and eager to learn, we invite you to apply today to join our team as a Tortillería Clerk! 

Explore Exciting Job Opportunities 

We offer positions to match your lifestyle and career goals. Whether you’re seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.