Contact Center Sales and Service Advocate

Contact Center Sales And Service Advocate

LaSalle Network is hiring a Contact Center Sales and Service Advocate for a fast-growing organization near Aurora that is expanding its sales and customer engagement team. This onsite opportunity is ideal for someone who is motivated by results, enjoys building relationships over the phone, and thrives in a fast-paced, high-volume environment. If you're a strong communicator with a customer driven mindset and enjoy helping customers find the right solutions, this could be the role for you!

Contact Center Sales and Service Advocate Responsibilities:

• Manage a high volume of inbound calls from existing and prospective customers
• Identify customer needs and handle customer service requests
• Upsell and cross-sell solutions to drive revenue and meet sales goals
• Provide accurate information while delivering a positive customer experience
• Update customer accounts and maintain detailed records in CRM systems
• Collaborate with team members to meet and exceed individual and team sales targets

Contact Center Sales and Service Advocate Requirements:

• High school diploma or GED required
• Strong verbal communication and interpersonal skills
• Sales-driven mindset with the ability to overcome objections
• Comfortable working onsite, Monday through Friday, near Aurora
• Basic computer proficiency and experience using CRM or sales tools
• Previous inside sales, call center, or customer service experience preferred but not required

Details:

• Start Date: Monday, July 6th
• Work Model: Onsite Mon-Fri
• Location: Naperville, IL
• Compensation: $17.25-$18.25 per hour with the ability to earn commissions
• $19.25-$20.25 per hour if bilingual in Spanish
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit

If you're motivated by earning potential and enjoy connecting with customers, this is a great opportunity to grow your career in an established organization. Apply today!