Senior Tester

Genesis10 is currently seeking a Senior Tester - Onsite for a contract position with a Major Financial Institution located in Plano, TX. This is a 24+ month contract opportunity. As a Senior QA Engineer, you will be part of the Enterprise Risk Management Technologies Team, responsible for the manual and automated testing of configurations and integrations of ServiceNow solutions. This role requires a solid understanding of the ServiceNow platform, including modules, ACLs, flows, and integration testing, with a focus on IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules. Responsibilities Develop, document and maintain test data, data validation, and end-to-end testing flows Design, develop, and maintain automated test scripts using ServiceNow ATF Create test cases based on functional and technical requirements Collaborate with developers, business analysts, and QA teams to validate functionality Analyze test results and report defects in a timely manner Participate in daily stand-ups, sprint planning, and other Agile ceremonies Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules Develop reusable test templates for future automation initiatives Conduct functional testing for IRM and GRC modules Validate controls, risks, issues, assessments, workflows, and regulatory frameworks Test configuration changes that include tables, ACLs, business rules, flows, UI policies, and update sets Conduct regression testing using ATF across ServiceNow upgrades/releases Perform cross-browser testing and E2E user journey validation with external apps Test REST/SOAP integrations and external data flows Requirements 5-8+ years of QA experience 3+ years of hands‑on ServiceNow ATF testing with a focus on IRM/GRC Strong automation experience (Selenium) Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, and SOX/compliance flows Hands‑on experience with tables, ACLs, flows, update sets, APIs, and business rules 3+ years validating platform UI, Service Portal, and Workspace UX Strong analytical, debugging, and communication skills 2+ years of experience with Agile/Scrum methodologies Knowledge of test planning, test case creation, and defect management Proficient in identifying automation opportunities within the ServiceNow ecosystem Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Desired Skills ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF) CI/CD experience (GitHub/Jenkins/Azure DevOps) Experience with domain-separated instances Prior experience in large-scale ServiceNow implementation projects Scripting experience with Python, JavaScript, etc Pay range Up to $48.36 per hour Benefits of Working with Genesis10 Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr Genesis10