Customer Service Rep(02702) - 719 N HENDERSON ST

Domino's Franchise

Job Description

Company Description

We are MBR Management (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

We are seeking a dedicated Customer Service Representative to join our team in Galesburg, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

Answer incoming phone calls promptly and professionally
Take accurate customer orders and input them into our system
Process cash transactions and handle payments securely
Provide exceptional customer service, addressing inquiries and resolving issues
Maintain a clean and organized work environment
Assist with various tasks to support smooth store operations
Lift and move items weighing up to 25 lbs. as needed
Collaborate with team members to ensure efficient service delivery
Adhere to company policies and procedures at all times

Qualifications

Excellent communication skills with a friendly and professional demeanor
Strong customer service orientation and ability to work in a fast-paced environment
Flexibility to work weekends, holidays, and various shifts as required
Basic computer proficiency and ability to learn new systems quickly
Proven multitasking skills and attention to detail
Problem-solving abilities to address customer concerns effectively
Ability to follow directions and work both independently and as part of a team
Physical capability to stand for extended periods and lift up to 25 lbs.
High school diploma or equivalent (preferred)
Previous customer service experience is a plus, but not required – we provide training!

Additional Information

We arguably have the most flexible schedule options of any company in the area. Full time or Part time positions are available.

We are hiring for ALL shifts

Day Shift - 10am - 5pm
Dinner Shift - 4/5pm - 9/10pm
Closing Shift - 5/6pm - 1am

Apply

Vacancy posted 6 days ago

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