Risk Management - Product Management - Senior Associate

Senior Associate In Risk Decisions

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in Risk Decisions, you will lead initiatives which deliver a customer-centric Risk service to improve customer experience, enhance risk management capabilities, and maximize profit within the risk appetite. You will partner across the business to execute on an ever-evolving roadmap to enhance business objectives by leading cross-functional teams to deliver comprehensive features and experiences to market with an agile mindset that fosters teamwork and collaboration.

Job Responsibilities:

• Demonstrate proven skills to be a key contributor in a fast paced environment covering one or more of the Risk Decision Engines.
• Partner across Risk to help lead the continual build-out of the product roadmap.
• Lead Discovery sessions to formalize objective, understand value/ benefit, discuss design, create high-level strategy plan and identify cross block dependencies of an initiative to define product initiatives for new features and enhancements.
• Collaborate with business, architecture and technology to ensure a unified product landscape.
• Provide clear vision and scope documentation, workflows, detailed epics/features, use cases and other materials as needed to support design, development and infrastructure.
• Build and leverage partnerships across business & IT groups and follow best practices for Agile delivery and reporting.
• Partner with Technology Project Manager and Development teams and ensure all business deliverables and tasks are completed
• Support issue management by facilitating meetings with cross block areas to discuss the problem, determine root cause (this may include product providing research support by running queries/reviewing C3) and implement preventative controls for the future.
• Create and maintain dashboards/reports, and track initiative metrics.

Required qualifications, capabilities, and skills:

• 5+ years of experience in financial services or related industry
• Strong understanding of, or experience working in, an Agile development framework
• Experience authoring business requirements, defining user stories and execution, including bringing together cross-functional teams within an Agile development framework
• Ability to execute via successful internal partnerships with other organizations
• Adept at influencing peers with diverse points of view and building consensus
• Structured thinker and effective communicator with excellent written communication skills
• Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity
• Able to use tools like Jira, Sharepoint, Visio to manage the backlog
• Risk Management or business product management experience
• Experience in the following areas: Resource Management; Business Analysis – translate to Requirements; Problem Solving; Conflict Resolution.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.