IT Tech
Nittany Energy
IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania-so being comfortable with daily travel is essential. We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset -identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience. Role Responsibilities
Work schedule
- Deliver
- exceptional IT support by troubleshooting, resolving, and following up on
- technical issues.
- Install,
- configure, and maintain IT systems, software, and hardware for multiple
- locations.
- Provide
- hands-on support for Gilbarco POS systems, fuel dispensers, camera
- systems, audio systems, and PCs.
- Manage your own
- service schedule, providing timely solutions and proactive communication.
- Travel daily
- across Central PA to deliver on-site support and strengthen customer
- relationships.
- Participate in
- training programs and continually develop product knowledge and
- sales-focused service skills.
- Be available
- for an on-call rotational schedule to provide after-hours support when
- critical issues arise.
- Valid driver's
- license in good standing; must be comfortable with daily travel across
- Central PA.
- Ability to lift
- at least 50 lbs and work from various heights, including ladder work.
- Willingness to
- work in varied environments and on a wide range of equipment.
- Strong
- organizational skills and attention to detail.
- Excellent
- verbal and written communication skills-able to explain solutions and
- highlight value to both technical and non-technical audiences.
- Ability to
- analyze complex information, prioritize multiple projects, and work
- independently or as part of a team.
- Associate's
- degree in IT or related field (or equivalent experience).
- Previous
- exposure to Gilbarco Passport POS or Verifone POS systems.
- Familiarity
- with Wayne or Gilbarco fuel dispensers.
- Experience with
- security camera systems and troubleshooting.
- Knowledge of
- ticketing systems for support case management.
Work schedule
- 10 hour shift
- Weekend availability
- Monday to Friday
- On call
- Holidays
- Overtime
- Day shift
- 8 hour shift
- Night shift
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Paid training
Vacancy posted 2 days ago
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