Social Media & Programs Coordinator — Hybrid Role

Who We Are We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role In this role, you will support social media content and engagement, assist with the coordination of tennis programs, and contribute to the successful execution of special events at the USTA Billie Jean King National Tennis Center. You will help strengthen our digital presence while supporting programs and experiences that engage our tennis community. Social Media Content & Engagement Create engaging and relevant social media content across platforms, including Instagram and Facebook. Support the development and execution of social media strategies to increase engagement and strengthen brand presence. Monitor social media performance and engagement, identifying opportunities to improve content and outreach. Engage with followers and respond to comments and messages in a timely and professional manner. Stay current on social media trends, platform updates, and digital marketing best practices. Collaborate with internal teams to identify content opportunities and promote programs, events, and initiatives. Program Coordination Assist with the planning, coordination, and execution of tennis programs and related activities. Coordinate tennis professional scheduling with designated internal teams and external partners to support smooth program operations. Maintain accurate program records, schedules, and participant information. Support the development and distribution of promotional materials for programs and activities. Respond to program-related inquiries and provide accurate and timely information to participants. Collaborate with internal teams to support day-to-day program needs and address scheduling or operational changes. Event Support Support the planning and execution of events at the USTA Billie Jean King National Tennis Center. Assist with event logistics, including preparation, setup, onsite coordination, and breakdown. Collaborate with internal teams and external partners to support event needs and ensure a positive participant and guest experience. Provide onsite support and assist with other event-related responsibilities as needed. Who You Are Bachelor’s degree in Marketing, Communications, Sports Management, or a related field preferred. Previous experience with social media management, digital marketing, content creation, program coordination, or a related area preferred. Creative and organized, with an interest in sports, tennis, and engaging with diverse audiences. Strong written and verbal communication skills with excellent attention to detail. Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment. Comfortable collaborating across teams while also working independently when needed. Familiarity with major social media platforms, including Instagram and Facebook. Proficiency with graphic design and content creation tools, such as Adobe Creative Suite or Canva, is a plus. Ability to work onsite at the USTA Billie Jean King National Tennis Center and support events outside of standard business hours as needed. Who You Are Bachelor’s degree in Marketing, Communications, Sports Management, or a related field preferred. Previous experience with social media management, digital marketing, content creation, program coordination, or a related area preferred. Creative and organized, with an interest in sports, tennis, and engaging with diverse audiences. Strong written and verbal communication skills with excellent attention to detail. Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment. Comfortable collaborating across teams while also working independently when needed. Familiarity with major social media platforms, including Instagram and Facebook. Proficiency with graphic design and content creation tools, such as Adobe Creative Suite or Canva, is a plus. Ability to work onsite at the USTA Billie Jean King National Tennis Center and support events outside of standard business hours as needed. What We Offer At the USTA, we know people are our most important asset. The hourly rate for this position is $20.00-23.00. Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity. Plan for your future financially and professionally: 401(k) plan with employer matching of up to 3%, eligible after completing 1,000 hours of work within a 12-month period. Come One, Come All We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience! USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law. #J-18808-Ljbffr US Open