Remote Quality Assurance & Customer Experience Analyst
Pearson
Atlanta, GA
- Remote job
Pearson is seeking a Student Services Associate to work remotely, acting as the primary contact for families enrolled in Connections Academy or Pearson Online Academy. You will evaluate customer interactions, ensure policy adherence, and drive improvements to enhance customer satisfaction. This role is part of the Enrollment Operational Enablement Department and involves collaboration with supervisors and various departments to maintain quality and service delivery. #J-18808-Ljbffr Pearson
Vacancy posted 4 days ago
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