Breakfast Attendant - SpringHill Suites

Breakfast Hostess/Host

SpringHill Suites by Marriott at Worlds' of Fun offers guests an upper-moderate priced casual comfort hotel. Working at SpringHill Suites, you'll provide our guests with a relaxed atmosphere and spacious suites to inspire their stay. The Breakfast Hostess/Host monitors and tends to the breakfast buffet, ensuring an attractive presentation of the food and a clean surrounding area.

Primary Responsibilities:

• Sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner.
• Cleans area around buffet by wiping, sweeping, and/or mopping. May clean off tables prior to guest arrival.
• Sets out plates, cups, bowls, utensils, and napkins for guests to use.
• Prepares coffee and/or tea by established standards.
• Keeps juices and other perishables such as butter and yogurt chilled or on ice.
• Frequently checks for low food supply. Efficiently replenishes with food, beverages, and/or supplies as needed.
• Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils, napkins, and/or cups as necessary.
• Removes and disposes of leftover food at end of breakfast shift. Cleans buffet area according to established standards. Ensures inventory is stocked and properly stored prior to the next day's shift.
• May keep daily or weekly records of foods used and consumed.
• May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
• Greets guests and accommodates special requests as needed
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Note: Other duties as assigned by supervisor or management.

Qualifications:

• Experience in the food and/or hospitality industry preferred.
• Certification and/or License Requirement: Food handling and/or additional permits as required by state or local law.

Skills and Qualities:

• Customer service orientation.
• Attention to detail.
• Organized and efficient.
• Responsible.

Working Conditions:

• Will be required to weekends, and holidays.
• Will be required to work in a fast-paced environment.