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Front Office Director of Guest Experience

Sonesta International Hotels

Sonesta International Hotels is seeking a Front Office supervisor/manager in Cambridge, MA to deliver exceptional guest service through the guest stay and to train staff on new procedures. The role focuses on maintaining front office quality standards and improving communication across departments and with guests. The position involves coordinating schedules, conducting pre-shift briefings, and assigning duties to staff, ensuring smooth daily operations in a dynamic hotel environment. #J-18808-Ljbffr Sonesta International Hotels

Vacancy posted 2 days ago
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