Bartender

Description:
As a BARTENDER you are most likely the first person the Guest encounters which gives you the POWER to SURPRISE & DELIGHT them to MAKE THEIR DAY THE BEST!

Whether they're a regular or first timer, BE A BRAND AMBASSADOR! Use your PRODUCT KNOWLEDGE and PASSION for our food to guide them through the MENU and BIG CHICKEN EXPERIENCE!


We've all been there... we're not sure what to order, so we do our best to make a good choice only to sit down and see something scrumptious at the next bar stool over... maybe it's a Tropical Mule or Bacon & Avocado on a sandwich that we didn't know was an option. We don't want them thinking, "next time I'll order the Cocktail", we want them gulping down a Tropical Mule because you shared that it's your favorite, and they ordered it!

TAKE EVERY SHOT to MAKE SOMEONE'S DAY! Always SHARE YOUR FAVORITES and MAKE SUGGESTIONS. A fun way to do this is to SHARE THE STORY behind the NAMES of our Menu Items!

How to SCORE as a BARTENDER:
• Take pride in knowing our beverage and food menu and you're ability to upsell and suggestive sell to every Guest.
• Help with the success and profitatility of your Restaurant by:
o Following the Big Chicken Order Flow, asking questions and always Upselling and/or Suggestive Selling. Every order can be made better by asking questions & making suggestions.
o Setting daily personal goals to increase your Check Average.
o Ensuring order accuracy, from taking the order to Guest delivery.
o Accurately and consistently pouring and mixing drinks for Guests.
o Following all Cash Handling and Policies and Procedures, and verifying ID's of guest in adherence to state and Big Chicken Standards.
o Working Safe by following all Big Chicken Safety Regulations and Standards, and constantly engaging in safe and prudent alcohol service.
• Take pride in your Restaurant by:
o Maintaining clean and sanitiary Work Stations - Bar, Dining Room, Restrooms and other Guest areas, following all Food Safety Regulations and Standards.
o Following tasks outlined on the Open/Transition/Close Checklists and completing them in a timely manner.