Customer Service Rep (08556) - 4415 Imperial

Customer Service Rep

San Diego, California, SO-CAL Dominoids, Inc.

Job Description

Job duties include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, cleaning equipment and facility, and performing other tasks as needed.

Training: Orientation and training provided on the job.

Communication skills: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential functions/skills: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Work conditions include exposure to varying and sometimes adverse weather conditions, in-store temperatures ranging from 36 degrees to over 90 degrees, sudden changes in temperature, fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools, sharp edges, and moving mechanical parts. Sensing includes talking and hearing on the telephone, near and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces. Temperments include directing activities, performing repetitive tasks, working along and with others, working under stress, meeting strict quality control standards, dealing with people, analyzing and compiling data, making judgments and decisions. Standing, walking, sitting, lifting, carrying, driving, pushing, climbing, stooping/bending, crouching/squatting, reaching, and hand tasks are also part of the job.

Additional information: All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). The independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.