Lead Service & Installation Technician

Job Description

Job Description

Position Overview
Veterans Fence & Supply is seeking a skilled, dependable, and versatile Lead Service & Installation Technician to lead our residential service crew.

This position is ideal for an experienced handyman, carpenter, fence installer, or home improvement professional who enjoys working with their hands, solving problems, and completing a variety of projects.

The Lead Technician will oversee a two-person crew responsible for fence warranty repairs, fence staining, residential awning installations, and other service-related projects.

We are looking for someone who takes pride in quality workmanship, works independently, and represents our company professionally.

Key Responsibilities:

Fence Repairs & Warranty Service
• Diagnose and repair issues with wood, vinyl, aluminum, and chain-link fencing.
• Replace damaged posts, rails, pickets, panels, gates, and hardware.
• Adjust gates, hinges, latches, and other fence components.
• Complete warranty service calls efficiently and professionally.
• Identify installation deficiencies and recommend appropriate repairs.

Fence Staining & Finishing
• Prepare fences for staining, including cleaning, sanding, and minor repairs.
• Apply stains and sealants using sprayers, rollers, or brushes.
• Protect surrounding landscaping, structures, and property.
• Ensure consistent coverage and professional results.

Residential Awning Installation
• Install residential porch and patio awnings according to manufacturer specifications.
• Measure, lay out, assemble, mount, and secure awning systems.
• Properly use ladders, power tools, and installation equipment.
• Verify mounting surfaces, anchoring requirements, and structural suitability before installation.
• Complete installations safely and accurately.

Crew Leadership & Customer Service
• Direct and assist a helper with daily assignments.
• Organize tools, equipment, and materials for scheduled projects.
• Communicate professionally with homeowners.
• Document work with before-and-after photographs.
• Maintain clean, organized, and safe job sites.
• Communicate project updates and material needs to management.
• Ensure projects are completed correctly the first time.

Qualifications:
• Minimum 5 years of hands-on experience in fencing, carpentry, construction, handyman services, or residential
installation preferred.
• Strong troubleshooting and mechanical skills.
• Experience operating common hand and power tools.
• Ability to read measurements and follow installation instructions.
• Experience leading a small crew preferred.
• Valid driver’s license and acceptable driving record.
• Ability to lift 75 pounds and perform physically demanding outdoor work.
• Comfortable working on ladders and at heights with appropriate safety equipment.
• Strong attention to detail and commitment to customer satisfaction.

What We’re Looking For
We want a leader who is resourceful, accountable, and takes ownership of every project. The right candidate does not need constant supervision, understands the importance of quality, and can move confidently between different types of residential service work.

Our Core Values - SQUAD
Service | Quality | Unity | Accountability | Duty Driven
We expect every team member to demonstrate these values in their workmanship, communication, and daily responsibilities.