Behavioral Health Program Manager

Job Description

Job Description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Sr Program Manager - HBST - $2,500 Hiring Bonus

St Paul Opportunity Center - St Paul

Our Mission:

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities continues to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

Why You’ll Love Working Here:

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

Wage Range: $85,000 - $92,000/annually + $2,500 hiring bonus after 60 days of employment

Job Summary:

The Sr. Program Manager is the leader of the Housing-Focused Behavioral Health Team (HBST). The HBST team is embedded in Catholic Charities’ St. Paul Opportunity Center, and providers targeted support and services to unhoused individuals living with high acuity behavioral health needs. The position is responsible for ensuring clinical best practices and program cohesion for the HBST program and collaborates closely with the St. Paul Opportunity Center team and leadership. The manager ensures that programs achieve positive outcomes for clients while adhering to applicable clinical regulatory standards and best practices. The HBST program is grant funded, the manager is responsible for managing the PATH grant and ensuring any and all reporting and documentation as outlined in the grant’s monitoring and evaluation expectations.

Essential Functions:

1. Responsible for the direct supervision of all members of the HBS-Team which may include case managers, behavioral health workers, clinicians, clinical student interns, etc.
2. Provides clinical supervision and/or support for Behavioral Health Professionals and establishes best clinical supervisory practices for development of employees and interns. Ensures weekly supervision of all staff.
3. Ensures program policies, procedures and services are in compliance with the PATH grant funding requirements. Ensure that all grant related program monitoring and evaluation criteria are being met by appropriate deadlines. Ensuring that all required documentation and reporting is complete.
4. Lead the HBST program in evaluating referrals, assessments and care planning of program clients for best care outcomes.
5. Liaison with consulting health care partners, extremal providers and/or regulatory entities to ensure consistency and quality in programming.
6. Monitor and further develop program evaluation tools around outcomes for programs.
7. Assist in the development and implementation of a service’s response to trauma experiences of adult clients, including engaging diagnostic and integrated interventions with individuals and groups to promote housing stability, income stability and health.
8. Facilitate development and implementation of behavioral health (mental and chemical health) protocols of client Crisis and Emergency Assessment/ Interventions/responses ; Civil Commitment processes and other client interventions that promote health outcomes in the delivery of care processes.
9. Monitor professional staff to ensure program compliance with record keeping and paperwork to ensure compliance with all applicable regulations and standards.
10. Collaboration with community partners to ensure positive relationships with other stakeholders and that agency is participating in dialogues beneficial to agency success and mission integration including participation in marketing activities.

Other duties as assigned.

Qualifications:

• Master’s degree and currently licensed or eligible for licensure as a health professional in the State of Minnesota (LICSW, LGSW, LMFT, LPCC).
• Previous supervisory experience in community behavioral health settings preferred.
• Minimum of 3 - 5 years of relevant experience required.
• Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.

Physical Requirements:

CPR

Yes

Driving

Yes

Operating specialized machinery (additional assessment may be required)

No

Walking or standing > 2 hours/shift

No

Lifting up to 25lbs without assistance

No

Lifting up to 50lbs without assistance

No

Physically restraining clients

No