FIELD SERVICE REPRESENTATIVE

Description This position is contingent upon contract award This position will help establish operations and coordinate with the Angolan Ministry of Defense to provide technical assistance for the operation and maintenance of the LTV systems in-country. Essential Duties and Responsibilities Deliver hands-on technical support and troubleshooting for military-grade vehicles and systems. Provide on-site maintenance services, system upgrades, and diagnostic evaluations. Conduct on-the-job training (OJT) for foreign military personnel and junior technicians. Serve as a subject matter expert (SME) in maintenance procedures and best practices. Document maintenance actions, warranty claims, system performance, and technical findings accurately. Support program integration, logistics, and fielding operations as needed. Other duties as identified and assigned. Requirements Required Education and Experience Prior experience in supporting commercial or military-deployed operations. Prior military qualifications equivalent to the U.S. Army Military Operation Specialist 91B, 915A, or 915E, or Commercial Certification equivalent to ASE Master Military Technician Certification or Certified Master Automobile Technicians. Prior international or OCONUS experience working with foreign military customers strongly preferred. Familiarity with defense sustainment practices. Strong interpersonal and cross-cultural communication skills. Ability to live and work overseas for extended periods. Certificates, Licenses, Registrations Forklift certification (as required). Security + Plus Certification (mandatory), or able to obtain within 6 months. Supervisory Responsibilities As Required. Security Responsibilities Eligible and obtain (if required) a DoD Personnel Security Clearance. Must comply with all company Information Systems security policies and procedures. May be responsible for proper classification and marking of all information and materials. Employee shall not divulge any information, or afford access to other employees not having a need-to-know authorization. Shall not divulge information outside the company without management approval. Will be required to execute company non-disclosure agreement prior to access to any controlled information. Language Skills Must be able to read, write, speak, and understand the English language. Must have the ability to read, analyze, and interpret complex words and technical documents/diagrams. Must be able to effectively communicate orally and in writing and work effectively as part of a team. Reasoning Ability and Mathematical Skills Must be able to analyze problems, collect data, establish facts, and draw valid conclusions. An ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable. Must be able to calculate figures and numbers, and percentages and be able to draw and interpret graphs. Ability to read and understand electrical schematics and drawings. Work Environment and Physical Demands The work environment and physical characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift and/or move at least 50 pounds. Must be able to walk and/or climb stairs and ladders. Must be able to accommodate confined spaces. Must be able to stoop, bend, and crawl on top or under equipment. Must be able to detect odors, noises, bangs, etc., or other sounds to detect discrepancies of malfunctioning equipment. Must be able to distinguish colors. Must be able to perform Domestic and International travel as required. Shop floor environment. Will be working in areas with risk of injury from electrical applications, moving mechanical parts, hydraulic, or pneumatic systems under pressure and electrical motion systems. May be exposed to conditions of extreme heat, airborne particles, and loud noises. May be assigned to an austere location. Potential risk exposure due to geopolitical events has been considered in determining appropriate wages for this position. Work assignments are determined by company business needs and customer requirements. Accommodations will not be made regarding which site an employee is assigned to. #J-18808-Ljbffr Delaware Resource Group of Oklahoma, LLC