Sales Associate Full-Time (P)

Sales AssociateGeneral Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor, work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e., price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Foundational Principles into daily decisions and interactions with others: W.I.T. - Our culture was shaped around a simple concept. We do Whatever It Takes to make our customers shopping experience exceed their expectations. INTEGRITY - Do the right thing every time, especially when no one is watching. 1=3 - 1 great employee = 3 average employees. We take our hiring process very seriously. IN STOCK AND EASY TO FIND - Our biggest advantage and differentiating factor in our store versus our competition is only present when we have the right products in stock and easy to find. DIFFERENT AND EMBRACE CHANGE - We must offer our customers something different and do it better than the competition. GOAL AND RESULTS DRIVEN - We believe in goal setting and the process of continual evaluation of the goals. FAMILY - We are locally owned and care about the people of our community and to us they are truly family. 2 STEP FEELING - It only takes a few steps to feel the energy and culture that exists in each individual retail store. Minimum Skills, Requirements and Qualifications High School or GED Equivalent Formal retail experience preferred Standing, walking, lifting (up to 25lbs) and climbing. Job Type: Full-Time Additional Compensation/Benefits: Paid Time Off (Amount varies depending on length of employment) 6 Paid Holidays Medical 401k Employee merchandise discount Schedule Monday - Saturday Store hours 8:00 AM - 8:00 PM Some holidays required Day Shift Night Shift 10 hour shift Experience Retail Sales (preferred) Hardware/Tools (Preferred) Customer Service (Preferred) Physical Demands Standing, walking, lifting (up to 25lbs) and climbing. Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.