IT Business Analyst & Project Specialist (56755)

IT Business Analyst & Project Specialist

The IT Business Analyst & Project Delivery Specialist supports the delivery of internal and client-facing initiatives by independently leading business analysis activities and partnering closely with project managers and business stakeholders to drive successful outcomes. This role is primarily focused on owning requirements elicitation, documentation, process analysis, and delivery readiness activities, while also contributing to project delivery execution through active management of assigned initiatives or workstreams.

This role requires a skilled individual contributor with strong analytical, documentation, and stakeholder engagement capabilities who can translate business and operational needs into clear, actionable artifacts that support effective solution delivery. The position blends deep business analysis expertise with hands-on project delivery support and is suited for professionals operating with limited supervision while continuing to develop advanced delivery and project leadership skills.

Qualifications

• Independently own business and functional requirements for assigned initiatives or workstreams from intake through implementation.
• Facilitate requirements gathering sessions with business and technical stakeholders including workshops, interviews, and working sessions.
• Document business and functional requirements in a clear, structured, and delivery-ready manner.
• Develop and maintain current-state and future-state process documentation including workflows, process diagrams, and responsibility matrices such as RACI.
• Translate business needs into documentation consumable by project teams, technical resources, and leadership.
• Develop, refine, and manage user stories and acceptance criteria, ensuring traceability across the delivery lifecycle.
• Serve as the authoritative source for requirements, scope, and documented decisions throughout delivery.
• Develop and maintain training materials to support system and process rollouts including presentations, job aids, and reference guides.
• Facilitate or co-facilitate training sessions and working meetings for end users and managers.
• Act as a functional subject matter resource during implementation and post-deployment stabilization periods.
• Intake user feedback, issues, and enhancement requests and coordinate review and prioritization with project and product leadership.
• Partner with assigned project managers as a peer to support delivery planning, execution, and readiness.
• Own assigned initiatives or workstreams, including planning, execution support, and status reporting.
• Proactively identify and manage risks, issues, dependencies, and scope gaps, recommending mitigation strategies and resolution paths.
• Support backlog refinement, delivery readiness, and cross-functional alignment activities.
• Assist with stakeholder communications, working sessions, and delivery updates as needed.
• Participate in the refinement of internal documentation standards, templates, and delivery best practices.
• Identify opportunities to improve analysis, documentation, training, and delivery support approaches.
• Support knowledge sharing and continuous improvement across the business analysis and delivery community.
• Exhibit professionalism, sound judgment, and strong attention to detail.
• Work collaboratively with cross-functional teams and stakeholders at varying levels of the organization.
• Support leadership with additional initiatives and priorities as assigned.

Education Requirements

• Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).

Experience Requirements

• 3 to 5 years of experience in a business analyst, business systems analyst, or project delivery role.
• Demonstrated experience independently gathering, documenting, and managing business or functional requirements.
• Experience supporting project-based initiatives across multiple phases of delivery.
• Experience working directly with business stakeholders and technical teams to define needs and drive outcomes.

Required Skills

• Strong analytical and problem-solving skills.
• Ability to independently document processes, requirements, and workflows with accuracy and clarity.
• Effective written and verbal communication skills.
• Ability to manage multiple initiatives with limited supervision.
• Comfort operating in a structured delivery environment while exercising independent judgment.
• Proficiency with Microsoft Office tools including Word, Excel, and PowerPoint.
• Experience with requirements and collaboration tools such as Jira and Confluence.

Desired Skills

• Prior experience leading business analysis for system or process change initiatives.
• Exposure to Agile or other project delivery methodologies.
• Experience facilitating requirements workshops, backlog refinement, or training sessions.
• Familiarity with user stories, acceptance criteria, and traceability practices.
• Experience supporting UAT planning, execution, and post-go-live stabilization.