Lead Detail Technician

Job Description

Job Description

Here's the same structure, tailored for The Detail Docs and a Lead Detailer role:

The Detail Docs Mobile Detailing is a premium mobile car care company specializing in interior and exterior detailing, paint correction, and vehicle appearance services throughout the Champaign, IL area.

We're looking for a Lead Detailer to take ownership of day-to-day jobs on the ground while the owners focus on growing the business.

This is not a typical entry-level detailing position. You'll be responsible for leading jobs on-site, setting the quality bar for the team, and making sure every customer gets a five-star experience.

Responsibilities:

• Lead and oversee detailing jobs from start to finish.
• Train and mentor newer detailers on technique and standards.
• Ensure every vehicle meets company quality standards before it's handed back to the customer.
• Handle on-site customer communication and resolve issues in real time.
• Help manage the daily job schedule and route efficiency for mobile appointments.
• Maintain equipment, supplies, and truck inventory.
• Flag efficiency issues and suggest process improvements to ownership.
• Hold the team accountable to time and quality standards on every job.
• Report job status and any issues back to ownership regularly.

What Success Looks Like:

• Jobs completed on time and done right the first time.
• Five-star customer experiences and reviews.
• Strong team accountability on-site.
• Fewer quality issues or redo requests.
• Minimal owner involvement needed on routine jobs.

Qualifications:

• Previous detailing experience required; leadership or training experience preferred.
• Strong attention to detail and pride in quality work.
• Excellent communication, especially with customers.
• Ability to solve problems independently on-site.
• Valid driver's license (this is a mobile service, travel to job sites required).
• Comfortable working outdoors and on your feet for extended periods.

Compensation:

• 18-25+ an hour.
• Bonus tied to company success.
• Paid Time Off.
• Opportunities for advancement as the company grows.

Ideal Candidate:
You take pride in your work and don't need to be micromanaged to deliver a great result. You notice the details other people miss, you're comfortable talking to customers directly, and you want to help train and lead the next person who joins the team. If you're looking for a long-term opportunity with a growing local business where your work is genuinely visible in the outcome, we'd like to hear from you.