Senior Administrative Program Coordinator, Technology Operations

Senior Administrative Program Coordinator, Technology OperationsThis is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system for children, adolescents, and perinatal women. Dell Medical School serves as a participating Health-Related Institution within the Consortium.This position has an end date of August 31, 2027, renewable based upon availability of funding, work performance, and progress toward program goals.The Senior Administrative Program Coordinator, Technology Operations, supports program operations by ensuring that technology systems, platforms, and equipment used by program staff and external partners are operational, accessible, and aligned with service delivery needs. This role serves as a program-embedded resource, providing technology coordination, operational support, project coordination, and liaison services between program staff, school personnel, UT IT, vendors, and leadership.ResponsibilitiesAdvanced Program CoordinationCoordinate complex or high-volume program activities supporting assigned departmental programsMaintain integrated program calendars, timelines, milestones, and deliverables to support continuity and operational alignmentPrepare, review, and distribute program materials, correspondence, and documentationServe as the primary coordination point between departmental leadership, UT IT, clinical teams, school personnel, and external stakeholdersIndependently identify, analyze, and resolve coordination issues and workflow gapsComplex Administrative SupportProvide advanced and consultative administrative support to program and departmental leadershipPrepare agendas, presentations, briefing materials, and meeting documentationProcess expense reports, invoices, purchasing requests, reimbursements, and related transactionsDesign, manage, and optimize web portals and digital platforms to improve accessibility and operational efficiencyMaintain accurate and organized electronic and physical recordsAdvanced Project CoordinationLead coordination of projects and initiatives supporting program goals and operational prioritiesDevelop and maintain project tracking tools, timelines, task lists, and progress reportsFacilitate coordination among internal teams and stakeholdersEvaluate project risks and recommend mitigation strategiesMaintain project documentation and prepare status updates for leadership reviewCompliance and ReportingCoordinate and monitor compliance with departmental policies, institutional standards, and applicable regulationsMaintain accurate program data, documentation, and recordsPrepare routine and ad hoc reportsReview and validate information for audits, reviews, and reporting requestsApply established processes and internal controls while identifying and resolving inconsistenciesMarginal or Periodic FunctionsCoordinate special projects, pilots, and time-limited initiativesServe as a resource for training and mentoring less experienced staffSupport organizational, programmatic, and leadership transition activitiesCoordinate stakeholder communications and implementation plansAdhere to internal controls and reporting structurePerform related duties as assignedKnowledge, Skills, and AbilitiesOrganizingPlans, organizes, and prioritizes work efficientlyDevelops and maintains calendars, timelines, and tracking toolsAdjusts priorities to meet deadlines across competing demandsMaintains organized and accessible documentation and recordsTime ManagementUses time effectively to manage multiple responsibilitiesCoordinates schedules involving multiple stakeholdersAnticipates deadlines and proactively prepares materialsMaintains continuity despite changing prioritiesPlanningDevelops realistic work plans and timelinesIdentifies task dependencies and sequencing requirementsCreates agendas, milestones, and coordination plansSupports execution of program prioritiesWritten CommunicationWrites clearly and concisely in a professional healthcare environmentPrepares correspondence, reports, agendas, and meeting materialsTailors communications to audience and purposeReviews materials for accuracy, clarity, and consistencyAttention to DetailEnsures accuracy and completeness of documentation and reportingReviews materials to identify errors and inconsistenciesMaintains organized, audit-ready recordsFollows established procedures and standardsInterpersonal SavvyBuilds effective working relationships with leadership, staff, and stakeholdersCommunicates professionally across diverse groupsFacilitates collaboration and information sharingMaintains confidentiality and discretion in sensitive situationsRequired QualificationsBachelor's degree in Information Technology, Business Administration, Healthcare Administration, or a related fieldFive years of administrative or program coordination experienceDemonstrated experience coordinating multiple projects, priorities, and stakeholders simultaneouslyExperience supporting technology systems, operational workflows, or program administrationStrong written and verbal communication skillsStrong organizational and project coordination skillsProficiency with Microsoft Office applications and collaboration toolsAbility to work independently and manage competing priorities effectivelyPreferred QualificationsMaster's degree in a related fieldSeven years of experience, preferably in a healthcare settingExperience supporting technology operations, telehealth, healthcare programs, or school-based service deliveryFamiliarity with University of Texas systems and processesExperience coordinating cross-functional initiatives involving IT and operational stakeholdersExperience supporting remote and distributed program environmentsLicenses/Registrations/CertificationsRequiredNonePreferredCertified Administrative Professional (CAP)Project Management Professional (PMP)Salary Range$56,291+ depending on qualificationsWorking ConditionsStandard office environment and equipmentRepetitive use of a keyboard and computerRemote work environmentFrequent interaction with internal and external stakeholdersMay be exposed to communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications, and disoriented or combative patientsRequired MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.