Assistant Branch Manager

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

• Claims Background: Auto and General Liability
• Jurisdictional Experience: Any
• Active Adjusters' licenses: Any
• Location: This role is eligible for fully remote work 

You will do significant work in partnership with our Liability clients to consistently deliver superior customer service and own outcomes by effectively communicating and embracing new challenges to drive success. Identify the right resources, at the right time and in the right place. Think critically, solve problems, plan and prioritize activities.

HOW WILL YOU AFFECT THE BUSINESS?

- Lead claims supervisors and adjusters to provide high quality and efficient service.

- Drive adjuster hiring and training to nurture a culture of performance and continuous improvement.

- Use Gallagher's technology to enhance your team's efficiency and quality.

- Ensure appropriate licenses and/or certifications for employees.

- Communicate with clients, carriers and brokers in a professional, positive and proactive manner.

- Effectively manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

Required Qualifications:

• High School Diploma
• Minimum of 12 years related claims experience
• At least 3 years of supervisory experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

Desired Qualification:

• General Liability Experience
• Auto Liability Experience 
• Litigation Experience
• Bachelor's Degree

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)