Senior Oracle Functional Consultant Service Logistics

ABOUT THE ROLE

We are seeking an experienced Senior Oracle Functional Consultant with a minimum of 20 years of hands-on experience in Oracle E-Business Suite (EBS) and Oracle Fusion Cloud Applications. The ideal candidate will serve as the subject matter expert and client-facing lead for Oracle Field Service Cloud (OFSC), Order Management (OM), Advanced Pricing, Inventory Management, and Service Logistics workstreams across both Fusion and E-Business Suite platforms.

This onsite role demands a strategic thinker who can engage C-suite stakeholders, lead large cross-functional teams, drive architecture decisions, and deliver complex, mission-critical implementations with confidence. The consultant will be responsible for the end-to-end delivery lifecycle including discovery, solution design, configuration, testing, cutover, and hypercare support.

KEY RESPONSIBILITIES

Solution Architecture & Strategy

• Lead solution design workshops for Oracle Fusion SCM (OFSC, OM, Inventory, Pricing, Service Logistics) and EBS counterpart modules, ensuring alignment with client's business strategy and IT roadmap.
• Define and govern the functional architecture across integrated workstreams spanning Oracle Fusion Cloud and legacy EBS environments.
• Drive fit-gap analysis, blueprint documentation, and solution architecture sign-off with client stakeholders.
• Provide expert advisory on Oracle Cloud SaaS capabilities, release updates, and EBS upgrade / co-existence strategies.
• Evaluate and recommend third-party integrations, middleware (OIC), and extension strategies.

Oracle Field Service Cloud (OFSC)

• Lead end-to-end implementation and configuration of Oracle Field Service Cloud including Activity Management, Routing, Scheduling and Optimization (SRO), Capacity Management, and Crew Management.
• Design and configure OFSC Plugins, Core Application configuration, and Field Collaboration (Intelligent Advisor).
• Architect integration between OFSC and Oracle Fusion Service (CX Service), EBS Service (TeleService / Depot Repair), and third-party ITSM platforms.
• Define SLAs, skills, work zones, inventory pools, and resource calendars aligned to business operations.
• Lead UAT, training, and cutover activities for OFSC deployments across multiple geographies.

Order Management & Service Logistics (Oracle Fusion)

• Configure and optimize Oracle Fusion Order Management including order orchestration, fulfillment, back-to-back orders, drop ship, and customer-specific pricing.
• Design end-to-end service logistics flows: service parts planning, depot repair, RMA, and spare parts fulfillment integrated with OFSC.
• Lead configuration of Fusion Pricing (price lists, pricing algorithms, pricing rules, pricing segments, discount management).
• Define ATP / CTP rules, sourcing rules, and fulfillment constraints in alignment with supply chain strategy.

Oracle EBS – Service, OM, Pricing & Inventory

• Serve as SME for Oracle EBS Service modules: TeleService (CS), Field Service (CSF), Depot Repair (CSD), and Install Base (CSI).
• Lead complex OM configurations in EBS R12: Order types, processing constraints, workflow customizations, pricing integration, and invoicing.
• Configure Advanced Pricing (QP) including price lists, modifiers, qualifiers, formulas, and pricing phases.
• Manage Inventory (INV) configurations: organizations, sub-inventories, locators, material status, and serial/lot control.
• Support and enhance existing EBS environments including patches, upgrades, and post-production support.

Stakeholder Management & Delivery Leadership

• Serve as the primary functional point of contact for senior client stakeholders, steering committees, and executive sponsors.
• Lead and mentor a team of junior and mid-level consultants; conduct peer reviews and quality assurance of deliverables.
• Own project deliverables including Solution Design Documents (SDD), Functional Specifications (FS), Test Scripts (SIT/UAT), Training Materials, and Cutover Plans.
• Manage scope, risks, and issues proactively; escalate and resolve blockers in a timely manner.
• Collaborate with technical teams, integration leads, and data migration teams to ensure end-to-end solution integrity.

REQUIRED QUALIFICATIONS & EXPERIENCE

Experience Requirements

• Minimum 20 years of experience implementing Oracle ERP applications (EBS and/or Fusion Cloud), with a strong focus on SCM and Service workstreams.
• At least 5 full-lifecycle Oracle Fusion Cloud SCM implementations (go-live) in the last 8 years.
• Minimum 8 full-lifecycle EBS implementations (R11i / R12 / R12.2) across OM, Pricing, Inventory, and Service modules.
• Direct experience leading OFSC implementations across multiple clients and industries (Utilities, Hi-Tech, Field Services, Telecommunications preferred).
• Proven track record managing engagements of $2M+ budget and teams of 10+ consultants.
• Experience with Oracle Cloud quarterly update management and regression testing strategies.
• Prior experience in a Big 4 / Oracle Consulting / SI environment preferred.

• ndBachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related discipline require
• d.Master's degree (MBA / MIS) is a strong differentiato
• r.Oracle Cloud certifications in SCM workstreams strongly preferre

d.TECHNICAL SKILLS & MODULE EXPERTI

SEOracle Fusion Cloud Modul

• esOracle Field Service Cloud (OFSC) – Activity, Routing, Scheduling, Capacity, Inventory, Plugi
• nsOracle Fusion Order Management – Orchestration, Fulfillment, Pricing, R
• MAOracle Fusion Pricing – Price Lists, Algorithms, Pricing Segments, Discount Tie
• rsOracle Fusion Inventory Management – Organizations, ATP, Subinventory, Lot/Serial Contr
• olOracle Fusion Service Logistics – Spare Parts, Depot Repair, Debrief, Parts Retu
• rnOracle Fusion Service (CX) – Work Orders, Service Requests, SLAs, Knowledge Manageme

ntOracle EBS Modul

• esEBS Service: Field Service (CSF), Depot Repair (CSD), Install Base (CS
• I)EBS Order Management (ONT/OM): Order types, line types, processing constraints, order impo
• rtEBS Advanced Pricing (QP): Price lists, modifiers, qualifiers, formulas, GSA prici
• ngEBS Inventory Management (INV): Organizations, subinventories, transactions, planni
• ngEBS Purchasing (PO) and iProcurement for service parts procurement flo
• wsEBS WIP and Service Repair for depot repair and internal service orde

rsTools & Methodologi

• esOracle AIM / Agile Scrum delivery methodologi
• esJIRA, Confluence, MS Project, Oracle Cloud Testing (OCTS / VST
• S)Oracle FBDI, ADFdi, Smart View for data migration and reporti
• ngFunctional specification writing, SDD, FS, test script authori
• ngProficiency in SQL for data analysis, issue triaging, and configuration validati

onPREFERRED CERTIFICATIO

• NSOracle Fusion Cloud Order Management 2023/2024 Certified Implementation Speciali
• stOracle Fusion Cloud Inventory Management Certified Implementation Speciali
• stOracle Field Service Cloud Implementation Certified Profession
• alOracle Fusion Pricing Certified Implementation Speciali
• stOracle EBS R12 Supply Chain Management Certified Implementation Speciali

stSOFT SKILLS & LEADERSHIP COMPETENCI

• ESExecutive presence with ability to communicate complex technical concepts to C-suite audienc
• esExceptional leadership, team mentoring, and knowledge transfer skil
• lsStrong negotiation and conflict resolution skills; ability to manage challenging client situatio
• nsStructured thinking with the ability to break down complex business problems into actionable solutio
• nsExcellent verbal and written communication; ability to produce board-level presentations and documentati
• onResults-oriented mindset; comfortable managing multiple priorities in a high-pressure, fast-paced environme
• ntStrong cross-cultural communication skills; experience working in global delivery mode