Distribution Account Manager- Dealer Sales

Job Description

Job Description

Position SummaryKinsey's is seeking a motivated and results-driven Distribution Account Manager to join our Dealer Sales team. This role is responsible for managing and growing a portfolio of approximately 100–130 dealer accounts while delivering exceptional customer service and driving profitable sales growth.The ideal candidate thrives in a fast-paced sales environment, enjoys building relationships, and is motivated by performance-based compensation. This position combines sales, account management, customer support, and business development responsibilities.Key ResponsibilitiesManage and develop a portfolio of 100–130 dealer accounts.Drive sales growth through proactive outbound sales activities and relationship management.Conduct 40–60 outbound calls daily to assigned and prospective customers.Maintain regular contact with dealers to increase engagement and purchasing activity.Resolve customer service issues including order management, returns, exchanges, shipping claims, damage claims, and warranty coordination.Partner with manufacturer representatives and vendors to resolve customer concerns and support dealer success.Ensure assigned accounts remain active and engaged through consistent communication and follow-up.Participate in phone queue operations and provide outstanding service to all customers, regardless of account ownership.Recruit and develop new dealer relationships as approved by management.Attend industry trade shows, dealer events, and company meetings as required.Maintain accurate account records and customer communications within company systems.Performance ExpectationsSuccessful Account Managers are expected to:Meet or exceed weekly sales quotas.Maintain consistent outbound sales activity.Grow existing customer relationships and identify new business opportunities.Deliver professional, timely, and accurate customer service.Support company initiatives and sales programs.Contribute positively to team culture and overall department performance.QualificationsPrevious sales, account management, customer service, or business development experience preferred.Strong communication and relationship-building skills.Ability to manage multiple priorities and customer requests simultaneously.Self -motivated with a strong work ethic and competitive drive.Proficiency with CRM systems, Microsoft Office, and business software tools.Strong problem-solving and organizational skills.Ability to work both independently and as part of a team.Preferred ExperienceWholesale distribution salesOutdoor, hunting, shooting sports, or archery industry experienceB2B sales and account managementCustomer service and relationship management