Front Desk Receptionist

Job Description

Job Description

Floyd's 99 Barbershop in Castle Rock, CO needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!THE BASICSPay: Our Front Desk Receptionist earns $16.00/hour.Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.Benefits:Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and moreOngoing opportunity for growthHealth benefits for full-time employees, including medical, dental, and visionFun and relaxed environment where you can truly be yourselfNationwide locations, making it easy to relocate while continuing your professional journeyA LITTLE ABOUT USAt Floyd's 99 Barbershop – Castle Rock, we take pride in providing quality haircuts, great service, and a welcoming atmosphere. Our team is built on a foundation of hard work, skill, and a commitment to making every client look and feel their best. With a "people first" mindset, we offer a supportive environment where creativity thrives, skills are sharpened, and careers can grow. If you're looking for a place to hone your craft, be part of a strong team, and build a lasting career, we'd love to meet you. Apply today!QUALIFICATIONS2+ years of customer service experience in the retail, hospitality, or beauty industriesExperience working in a fast-paced environmentFantastic collaboration skills with an ability to communicate over the phone and in personCommitment to helping others and working with a teamOrganizational skills, attention to detail, and time management abilitiesAbility to maintain confidentialityAbility to work a flexible schedule, including nights and weekendsARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!