Customer Service Agent

Customer Service Agent

Location: Berlin, VT 05641 No. of Openings: 1 Hiring time: 1-2 weeks Duration: Temp-to-Hire (after 520 hours min.) Shift Timings: Mon-Fri / 8 am - 5 pm

Job Description:

• Respond to incoming phone calls from industry partners
• Help users reset passwords and related application activity
• Answer questions from industry partners about the program equipment and supplies
• Reviewing invoices and payment history with industry partners

What Required Skills You'll Bring:

• Good verbal communication
• Cheerful and helpful attitude
• Dependable and punctual engagement
• Data entry skills
• Ability to manage multiple screens during a call

What Desired Skills You'll Bring:

• Experience working with tablet software
• Experience with printer hardware