Maintenance Engineer

Engineer

L'Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L'Ermitage and is committed to offering travelers excellence in hospitality.

As the Engineer, you will be responsible for the operation, maintenance, service, and repair of equipment. This person will complete maintenance requests and work orders from all departments on a timely basis. Assist in the repair, maintenance, upkeep, and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. And will also assist in other areas of Engineering as assigned.

Job Summary:

• Adhere to L'Ermitage guidelines to ensure the health, safety and comfort of our team members and guests.
• Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
• Professionally speak with guests as needed to update status of work repair in guest rooms.
• Display solid knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, patching walls, painting, wall vinyl replacement, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
• Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
• Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean-up of outdoor and entry spaces.
• Perform pool maintenance and cleaning.
• Perform preventive maintenance on guest rooms, public areas, tools and equipment, including cleaning and lubrication.
• Program TV's and perform general housekeeping and engineering-related duties.
• Complete preventative maintenance tasks on property's systems/functions. Clean HVAC units, complete filter changes, check pressure gauges and temperatures, etc.
• Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
• Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
• Display ability to perform Engineer on Duty responsibilities, including readings, property walks, and communicating with guests.
• Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Maintain safe and clear exterior walking areas including landscaping, waste removal, and seasonal management.
• Attend departmental meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Attend meetings and training sessions as required.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
• Complete additional projects and daily tasks as assigned by leadership.

Technology and Equipment Used:

• Printer/Scanner/Copier
• Time Clock
• Cell phone/Tablet
• Radio/Walkies
• Maintenance Software
• Point of Sale Software
• Basic Cleaning Chemicals & Tools (mop/bucket, broom/dustpan, vacuum, sanitizers and rags)
• Refrigeration Units & Freezers
• Beer Kegs and Taps
• Automatic Dishwasher
• CO2 Carbonation System
• Kitchen Equipment (oven/stoves, fryers, steamers, food processors, slicers, grill, etc.)
• Steam Mop and Carpet Deep Cleaner
• Linen Press, Irons and Ironing Boards
• Paint, Paint rollers and brushes, and other painting tools
• Gym equipment
• Ladders
• Landscaping tools
• Saws, Power tools, and handheld tools
• Pool equipment
• TVs, cable boxes, network modems
• Electronic mechanical gauges (thermometers, pressure gauges, gas meters, etc.)
• Wallpaper Steamer and Applications

Working Environment:

• Work will primarily take place in a hotel and restaurant environment, in both guest-facing over the phone and employee back of house areas.
• Professional office environment.
• Group and solo work.
• Exposure to various hazardous chemicals, to be used only as instructed.

Key Skills & Experience Required:

• Experience: 1-2 years of engineering support experience in hospitality is preferred.
• Ability to frequently stand, walk, sit, stoop, twist, push, pull, and use power and hand tools.
• The employee must be able to lift or move up to 50 pounds and occasionally lift to 75 pounds.
• Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property.
• Knowledge of proper chemical handling and disposal.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for property maintenance
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
• Successful completion of satisfactory background check.
• Flexible schedule - Willing and able to work shift duties that may include evenings, nights, overnights, weekends, and holidays.

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

L'Ermitage participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.