Billing Analyst

Job Description

Job Description

We are looking for a Billing Analyst to join a finance team in California on a contract basis with the potential for a long-term opportunity. This position supports invoicing accuracy, receivables follow-up, and timely resolution of billing questions in a fast-moving, technology-focused environment. The role is well suited to someone who can coordinate effectively across internal teams and customer contacts while helping strengthen day-to-day financial operations.

Responsibilities:
• Prepare and review customer invoices to ensure charges are accurate, complete, and issued on schedule.
• Monitor outstanding accounts, follow up on past-due balances, and help drive timely payment collection.
• Respond to billing and account inquiries from customers and internal business partners with clear and effective communication.
• Reconcile account activity by researching discrepancies, validating supporting data, and resolving exceptions promptly.
• Partner with finance, customer service, and operational teams to improve billing workflows and reduce recurring issues.
• Maintain organized records of invoicing, collections activity, and account status updates for reporting and audit support.
• Assist with process improvement efforts, including automation initiatives and enhancements to finance systems such as NetSuite.
• Support export-related customer service coordination when billing questions involve international transactions or documentation needs.• Experience handling billing operations and accounts receivable activities in a high-volume business environment.
• Working knowledge of collections practices and the ability to manage follow-up on outstanding customer balances.
• Proficiency with NetSuite or comparable enterprise financial systems.
• Strong attention to detail with the ability to identify errors, investigate discrepancies, and maintain accurate records.
• Effective written and verbal communication skills for working with customers and cross-functional internal teams.
• Ability to stay organized, prioritize multiple requests, and meet deadlines in a fast-paced setting.
• Familiarity with export customer service processes is preferred when supporting international billing matters.