Hotel Housekeeping Inspector

Job Description

Job Description

The TownePlace Suites by Marriott , located near the Charlotte airport and Billy Graham Parkway , is hiring for full-time Housekeeping Inspectors . The persons hired for these positions will work 9am-5pm ; weekday and weekend availability is required.

PRIMARY PURPOSE: The Housekeeping Inspector performs a final inspection of all guestrooms after they have been cleaned to ensure the room meets and exceeds required company, brand and guest expectations.

RESPONSIBILITIES:

• Inspects the daily cleaning of assigned rooms, corridors, storage areas, and public areas in order to make sure housekeeping assignments are being completed to the highest standard. This includes ensuring bed linens are changed, towels are replaced, and bathrooms are properly cleaned, as well as ensuring that the areas are vacuumed, mopped, dusted, and that all daily projects are completed.
• Assists in cleaning guestrooms and any areas which did not pass inspection
• Ensures the brand and company standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel
• Educate housekeeping staff about company and brand standards in a professional manner.
• Notifies Housekeeping Manager of any ongoing issues.
• Works in all areas of housekeeping department, when needed.
• Ensures lost-and-found items left by guests are logged and stored in a secure location daily
• Checks for damaged items, missing items or maintenance issues and corrects or submits a work order
• Notifies Housekeeping Manager or General Manager of any safety hazards, conditions, or unsafe practice and procedures
• Assists with monthly inventory of housekeeping supplies. Notifies Housekeeping Manager of low inventory
• Assist with inventory deliveries; unpacking, restocking, etc.
• Communicates in a professional manner with co-workers, managers and guests

REQUIREMENTS

• 1-3 years of experience in housekeeping in a hotel environment
• Advanced knowledge of cleaning chemicals and housekeeping best practices
• Excellent attention to detail with high levels of successful communication
• Ability to work at a fast pace while under pressure
• Ability to encourage co-workers to perform their best work in a positive and respectful manner
• Ability to multi-task and remain flexible in a stressful environment
• Must be willing to work flexible hours/days including weekends and holidays
• Self-directed and ability to work independently
• Bilingual English/Spanish a plus

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully, the candidate must be able to lift, push, pull, and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.