Materials & Process Manager

Driving spare parts excellence through strategic planning, seamless fulfillment, and operational efficiency.

The role of Materials & Process Manager is responsible for supporting and optimizing material management and Spare Parts process development within the After-Market Services (AMS) – Business Unit Tool Services. This position executes operational tasks related to material management activities, Tool Service Centers, and the Spare Parts Warehouse concerning spare parts management; the goal to reach the relevant Key Performance Indicators (KPIs) and to drive customer satisfaction while upholding Hilti’s culture and values. The position will work with various stakeholders in developing and executing product line strategies on supply and order fulfillment.

What You'll do

• Perform Material Master maintenance.
• Support the Tool Service Center internal logistic-master data setup.
• Execute the spare part set up in defined spare parts Tool Service Centers and Market Organizations.
• Backorder Handling and stock maintenance of dedicated Distribution Centers and Tool Service Centers.
• Phase in and phase out maintenance based on Innovative New Products and Modifications.
• Develop and maintain reports; summarize and analyze department results.
• Support classification and dispersion of Spare Parts with the collaboration of intercompany departments.
• Support set-up and control vendor relationships in support of the business on designated product lines.
• Collaborate with Materials and Process Managers to develop, test, and implement new supply chain and materials management procedures while working to reduce resources expended to procure and distribute products.
• Problem identification and resolution including but not limited to: Expediting product with Suppliers to meet customer expectations.
• Manual allocation of product to Tool Service Centers to meet service objectives and minimize Backorders.
• Successfully execute the Purchasing and Distribution plan for approved New Product Introductions (INP’s) and constantly monitor and adjust according to actual consumption rates.
• Develop & run queries as necessary to identify and resolve departmental issues. Maintain all items within SAP, enabling and disabling them, as necessary.
• Additional duties, as assigned.

What You’ll Bring

• This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
• Bachelor’s degree, or in course, in Logistics, Business, Accounting or Purchasing or equivalent experience, required.
• Minimum zero (0) to two (2) years’ Supply Chain Management experience required.
• Ability to manage multiple tasks in a high performing team environment. Detail oriented, solid follow up, analytical, and organizational skills, required.
• Excellent interpersonal and communication skills required.
• Strong knowledge of PC and software applications required (MS-Office, SAP-R3, SAP S4/Hana, APO, BI).
• Understanding of Marketing principles to facilitate successful implementation of Hilti’s Product Management and Marketing objectives.
• Proven ability to analyze data and make recommendations.
• Proven ability to solve problems and make decisions.

What’s In It for You

You’ll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You’ll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days – the list goes on.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.