Medical Insurance Collector

We are looking for a Full-time Medical Insurance Collector to join our team at East Memphis Central Business Office. POSITION SUMMARY: We are looking for a Full-time Medical Insurance Collector to join our team at East Memphis Central Business Office. The Insurance Collector is responsible for understanding the full accounts receivable cycle. This person is responsible for managing and recovering outstanding payments from insurance companies, Researching denied claims, sending appeals and reconsiderations. They ensure billing is accurate, follow up on unpaid claims, and resolve discrepancies to secure timely payments. Other duties include data entry, verification of benefits, secondary insurance filings, send monthly statement to patients and following outside collection procedures on delinquent accounts, assisting the business office with other job duties as necessary. All claims are coded with CPT and ICD-10 codes according to the findings in the medical record so the candidate must have a strong working knowledge of coding/billing processes and reading and understanding an explanation of benefits (EOB). This position will also serve as a backup to payment posting department. EXPERIENCE: High School graduate or equivalent. Medical terminology and coding courses a plus. Two to four years' experience with third party reimbursement, coding and collections. Computer experience required for billing, word-processing and spreadsheet entry. KNOWLEDGE, SKILLS AND ABILITIES: Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Must be able to communicate effectively over the phone, in writing and in person. Participates in opportunities of continuing education. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members. Demonstrates reading and understanding an EOB from insurance payers. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. 200 Behaviors Preferred Leader: Inspires teammates to follow them Innovative: Consistently introduces new ideas and demonstrates original thinking Thought Provoking: Capable of making others think deeply on a subject Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Job Security: Inspired to perform well by the knowledge that your job is safe Goal Completion: Inspired to perform well by the completion of tasks Financial: Inspired to perform well by monetary reimbursement Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.aa415a4b-8b21-40fc-a65c-70d2b25ca29a