Administrative Assistant

Job Description

Job Description

At

Real Property Management Max

, a proud member of the

Neighborly®

family of brands, we specialize in helping residential property owners protect their investments and maximize their returns. With professional expertise, top-tier service, and a commitment to our

"Neighborly Done Right Promise®"

, we manage rental properties efficiently and deliver peace of mind to property owners and tenants alike. Position Overview We are seeking an organized, proactive, and detail-oriented

Administrative Assistant

to support our daily property management operations. As the first point of contact for clients, tenants, and vendors, you will play a crucial role in delivering exceptional customer service, managing front-office operations, assisting with leasing processes, and supporting property managers with administrative workflows. (We're offering full-time and part-time work) Key Responsibilities Office Operations & Customer Service Serve as the primary contact for incoming calls, emails, and walk-in visitors; respond promptly and professionally. Maintain front-office cleanliness, organize physical and digital files, and manage office supplies. Process incoming and outgoing mail, package deliveries, and general correspondence. Tenant & Owner Support Assist prospective tenants with rental inquiries, scheduling showings, and submitting lease applications. Receive and log maintenance requests, vendor invoices, and tenant service inquiries. Issue routine notices to tenants (e.g., lease renewals, entry notices, account reminders) as directed by property managers. Administrative & Financial Support Maintain accurate tenant and property records within our Property Management Software database. Assist with basic accounts receivable/payable tasks, including processing rent payments, logging invoices, and preparing deposits. Help organize vendor schedules and work order dispatching. Support leasing and onboarding processes for new property acquisitions and owner accounts. Qualifications & Skills Experience:

Verifiable experience in an administrative, receptionist, or customer service role (property management or real estate experience is a strong plus). Education:

High school diploma or equivalent required; Associate’s degree preferred. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with property management software (e.g., AppFolio, Buildium, Yardi) is a major advantage.

Communication Skills:

Excellent written and verbal communication skills with a professional demeanor. Organizational Skills:

High attention to detail with the ability to prioritize tasks in a fast-paced environment. Problem-Solving:

Strong customer-service mindset with a calm, resourceful approach to handling client and tenant requests. What We Offer Competitive base salary commensurate with experience. Paid time off (PTO) and paid holidays. Opportunities for career growth within the nationwide Real Property Management network. A supportive, professional workplace culture aligned with the

Neighborly Done Right Promise®

.