Weekend Dayrime Resident Experience Associate

Primary Responsibilities Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood Contributing to desired occupancy levels by coordinating tours of the community with the leasing team Solving problems and providing timely assistance to residents and prospects with care Planning and executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on the shift A willingness to obtain a leasing license within your first 90 days of employment You Create Value Engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home Solving problems for your customers and treating them like you would your best friend Meticulously following up with everyone Playing an active role in making certain the community is impeccable Jumping in and covering for team members when needed Seeking out opportunities to enhance the customer’s experience What You Bring to Us 2+ years’ experience in a hospitality, retail, travel or hotel environment Outstanding communication skills, both written and verbal A sharp professional appearance Competent with various software, apps and computer programs An eye for detail and a knack for anticipating a customer’s needs A customer-focused mentality Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!) Salary Range: $20.67 — $25.24 USD Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V. #J-18808-Ljbffr