Customer Service Associate

DESCRIPTION

Lapels Cleaners is looking for energetic, outgoing Customer Service Reps!

Location: 5102 FM 1463, #400, Katy, TX 77494

Lapels Cleaners is seeking responsible, personable Customer Service Representatives to join our team. Candidates should possess a clean, neat appearance, be detail oriented and have a positive, friendly attitude for dealing with customers. Join our team and take advantage of an opportunity to gain experience in a thriving recession-proof industry! We offer a flexible schedule. No prior industry experience required. Full time and Part time positions available.

Perks of the Job:

• Employee Discounts
• Flexible Schedule

Responsibilities:

• Greet and assist all customers in the store with a positive experience
• Maintain general housekeeping of the front counter area to ensure a neat and clean appearance
• Front counter help with customer drop-off and pick-up of orders
• Assist customers with cleaning, stain and finishing needs, and/or questions
• Consistently ensure cash drawer accuracy
• Sort, examine, mark-in, and tag articles of clothing for each customer order
• Assist production with quality assurance, bagging, and racking as needed
• Ability to work in a team environment and independently with little supervision
• Other duties as assigned

REQUIREMENTS

• Experience working in a fast-paced environment
• Previous customer service experience an asset
• Willing to learn and take feedback
• Must be comfortable working while standing for long periods of time
• Excellent attention to detail with the ability to handle client's garment with care
• Bilingual preferred (English/Spanish)
• Must be able to work in a hot environment
• Good hand/eye coordination
• Attention to Detail

Lapels has pioneered a unique Dry Cleaning Program that features a boutique like, Environmentally Friendly Dry Cleaning Experience. Lapels has been heralded as The Future of Dry Cleaning since 1999 when they started building a different kind of Dry Cleaning operation.