Remote CSR Associate - Work From Home
Globe Life AIL - Lisa Russel
- Remote job
Remote Growth & Client Relations Associate -
Work From Home
Company: Globe Life AO
Location: 100% Remote – United States
Schedule: Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Build Relationships. Develop Your Skills. Create Your Future From Home.
Looking for a career where your effort, development, and performance can directly influence your growth ?
Globe Life AO is expanding our remote team and seeking motivated, people-focused professionals to join us as Remote Growth & Client Relations Associates .
In this role, you'll work virtually with individuals and families who are seeking information about available benefits, helping them understand their options, complete enrollment, and receive continued support.
This opportunity combines customer service, client relations, benefits education, consultative sales, and professional development in a fully remote environment.
No previous insurance experience is required. Comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.
Opportunity Highlights
✔ 100% Work From Home
✔ Flexible Schedule
✔ Qualified Client Opportunities
✔ No Lead Purchasing Required
✔ Weekly Commission Pay + Performance Bonuses
✔ Renewal & Residual Income Opportunities
✔ Training & One-on-One Mentorship
✔ Performance-Based Leadership Advancement
What You'll Do
Build & Support Client Relationships
You'll serve as a professional resource for new and existing clients while developing relationships designed to last beyond the initial enrollment.
Responsibilities include:
Conduct scheduled virtual appointments through Zoom and phone
Connect with individuals interested in learning about available benefits
Listen to client needs and financial protection priorities
Explain available life, accident, and supplemental health insurance options
Answer questions clearly and professionally
Help clients evaluate benefit and coverage options
Provide needs-based recommendations
Guide clients through applications and enrollment
Provide ongoing service and follow-up
Assist with applicable policy reviews and beneficiary updates
Maintain accurate digital client records and documentation
Our approach emphasizes education, service, trust, and long-term relationships rather than high-pressure sales tactics.
100% Remote Career
Build Your Career From Home
Work remotely while staying connected to clients, mentors, and your team through a modern virtual environment.
You'll benefit from:
No daily commute
Flexible scheduling
Virtual client appointments
Digital business systems
Remote training and coaching
Collaborative team support
This opportunity provides flexibility while also requiring self-discipline, accountability, organization, and consistent client follow-up .
Qualified Client Opportunities
Focus on People Interested in Learning More
Representatives connect with individuals who have expressed interest in receiving information regarding available benefits and coverage.
Your time can be focused on:
Client conversations
Benefits education
Needs analysis
Virtual consultations
Enrollment assistance
Relationship development
Ongoing client service
No purchasing leads is required.
Compensation & Earning Opportunity
Weekly Performance-Based Pay
This is a commission-based insurance opportunity rather than an hourly or salaried position .
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income
Leadership incentives
Recognition programs
Additional performance rewards
There is no predetermined hourly wage or salary cap; however, compensation is directly tied to individual activity, production, consistency, and results .
Individual earnings vary based on performance and business results. No specific income level is guaranteed.
Training, Mentorship & Professional Development
We'll Help You Learn the Business
You don't need previous insurance experience to be considered.
Training and development may include:
Structured virtual onboarding
Licensing guidance
Insurance product and benefits education
Client-service development
Needs-analysis training
Consultative sales development
Virtual presentation skills
Enrollment systems and procedures
Weekly virtual training
One-on-one mentorship
Leadership development
Ongoing professional coaching
Our goal is to help motivated individuals develop skills they can continue building throughout their careers.
Growth & Leadership Opportunities
Your Growth Isn't Based on Seniority Alone
Representatives who demonstrate strong performance, consistency, professionalism, initiative, and leadership ability may have opportunities to expand their responsibilities.
Potential development paths may include:
Associate → Advisor → Mentor → Trainer → Team Leadership → Management
Leadership development can include:
Mentoring newer representatives
Coaching and training
Team development
Performance management
Leadership workshops
Professional conferences
Advanced leadership opportunities
Advancement is performance-based and subject to applicable qualification requirements.
Benefits & Professional Support
Qualifying representatives may have access to:
❤️ Representative Programs
Company-supported life insurance
Accidental Death Benefit (ADB) coverage
Medical reimbursement program
Renewal and residual income opportunities
Professional Representation
Eligible representatives may receive representation and professional support through OPEIU Local 277 .
✈️ Recognition & Incentives
Qualifying performers may have opportunities for:
Company-sponsored incentive travel
Leadership conferences
Recognition programs
Professional development events
Performance awards
Team-building experiences
Eligibility requirements, qualification periods, and performance criteria may apply.
Who We're Looking For
Successful candidates typically demonstrate:
Excellent verbal and written communication
Strong interpersonal and relationship-building skills
Active listening and problem-solving abilities
Positive and professional attitude
Self-motivation and personal accountability
Strong organization and time-management skills
Ability to work independently from home
Comfort collaborating within a virtual team
Attention to detail and dependable follow-through
Coachability and openness to feedback
Commitment to continuous improvement
Genuine desire to help others
Goal-oriented mindset and strong work ethic
Experience That Transfers Well
Previous experience in the following areas can be helpful, but is not required :
Customer Service • Client Relations • Member Services • Sales • Hospitality • Healthcare • Education • Retail • Recruiting • Banking • Financial Services • Administrative Support • Call Centers • Account Management • Leadership
We place significant value on communication, professionalism, coachability, reliability, and willingness to learn .
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Our Culture
We believe strong careers are built through mentorship, accountability, continuous development, and opportunity .
Our team values:
Integrity and exceptional client service
Collaboration over competition
Personal accountability
Continuous learning
Professional development
Recognition of achievement
Performance-based advancement
Leadership development
You'll be encouraged to challenge yourself, learn from experienced mentors, celebrate progress, and continue building toward your professional goals.
Virtual Interview Process
Qualified applicants will first complete a brief career overview explaining:
Position responsibilities
Commission-based compensation
Licensing expectations
Training and mentorship
Client process
Benefits and incentives
Career and leadership opportunities
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team .
Build More Than a Career—Build Your Future
If you're looking for a 100% remote opportunity where you can help people, build lasting relationships, develop valuable professional skills, and create income and advancement opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Growth & Client Relations Associate opportunity with Globe Life AO.
Work Remotely. Serve Clients. Grow Continuously. Build Your Future.
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