Assistant Housekeeping Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Smale Park. Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members. If you're looking to grow in a career with a leading hotel, you need to come see what a career with us can do for you! What you will have an opportunity to do: Assist the Housekeeping Manager in managing the housekeeping department and laundry operation and property/public space conditions to ensure that product quality and service standards are met and that optimum service is provided to hotel guests by ensuring that all AC Marriott standards are adhered to. The Assistant Housekeeping Manager is responsible for managing and promoting quality service, assisting with financial goals, short term planning and day-to-day operations. Other key responsibilities include but are not limited to: Managing day-to-day activities of the housekeeping department; hiring, planning, scheduling, and organizing staff to ensure proper coverage Fosters high morale, promotes a positive work environment built on effective communication and mutual respect for one another Promote teamwork and motivation through daily communication Communicate and enforce policies and procedures Conduct pre-shift meetings and review all information pertinent to the day’s activities Ensure that special guest requests are met in an efficient manner Establish par levels for supplies and equipment Must have follow-through process on short-term and long-term programs Manage and monitor key control systems to ensure security Monitor sound procedures for Lost and Found Assist with developing, implementing, and maintaining internal training and development programs for staff Ensure that all staff are properly trained and that they have the tools to effectively carry out their daily tasks Assist with implementation and maintaining of housekeeping sanitation and cleanliness standards in all areas of staff responsibility Ensure prompt response and promote and recognize opportunities to provide guest service above and beyond all expectation What are we looking for? Compensation: $19.00 - $19.50 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.