QA/QC Document Review Specialist
Brock & Scott PLLC
Job Description
Job Description
Brock & Scott, PLLC is seeking detail-oriented and motivated professionals to join our Foreclosure Direct Document Review Team as a QA/QC Document Review Specialist I. This position is responsible for reviewing foreclosure-related documentation for accuracy, completeness, and compliance while supporting operational processes within a high-volume default servicing environment.
Essential Duties and Responsibilities
- Perform quality assurance and quality control reviews of foreclosure documents to ensure accuracy, completeness, and compliance with client, investor, and firm requirements.
- Review foreclosure pleadings, notices, affidavits, correspondence, and related legal documentation for accuracy prior to submission.
- Retrieve, review, process, and maintain incoming data and documentation from clients, courts, vendors, and other third parties.
- Prepare, submit, and process outgoing data and documentation in accordance with established procedures and deadlines.
- Identify discrepancies, deficiencies, and potential issues within foreclosure files and escalate concerns as appropriate.
- Serve as a liaison between attorneys, clients, internal departments, vendors, and other third parties to facilitate the timely resolution of issues.
- Maintain accurate records and documentation within firm systems.
- Meet established productivity, quality, and service-level expectations.
- Assist with special projects and additional operational tasks as assigned.
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