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Sr. Resource Scheduler - 27733

iMPact Business Group

Job Description

Job Description

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents, is seeking a talented and self-driven individual for needs serving in the role of Sr. Resource Scheduler for a 12 Month + Contract opportunity.

This position is within the Maintenance & Construction Scheduling department and provides direct support for the Gas Distribution Department.

This is a hybrid role and requires reporting onsite 3 or 4 days a week in Lansing.

RESPONSIBILITIES

  • Establish and execute a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc
  • Communicate effectively inline with supported business unit processes/procedures ; may include interacting with supervision, field operations, or other operational supporting groups
  • Utilize various systems to monitor work, create/submit orders and requests, observe data and make scheduling adjustments as necessary. Some roles may require a deeper dive into data review to make appropriate modifications
  • Support emergent matters inline with the business units processes/procedures ; may include escalations, volume monitoring, etc.
  • Perform business unit specific tasks as needed; may include various reporting and taking appropriate action, identifying training opportunities, creating standards, etc.
  • Foster relationships with operations leaders and line works.
  • Build a reliable and efficient schedule.
  • Line up work with any 3rd party contractors and additional resource as needed per the job
  • Other non-essential duties as assigned or may be necessary

REQUIREMENTS

  • Ability to work effectively in urgent situations
  • 3+ or more years of customer service experience as a resource and work scheduler
  • SAP experience is required
  • Strong knowledge of MS Outlook, Excel and PowerPoint.
  • Associates degree or higher
  • Professional demeanor
  • Proactive in addressing things that may arise in the day to day of the job
  • Attention to detail
Vacancy posted 1 day ago
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