Medical Front Office - Patient Service Specialist

Patient Service SpecialistWe are seeking a friendly, customer-focused professional to join our Front Office team. The ideal candidate enjoys working with people, provides exceptional customer service, and thrives in a fast-paced environment. Successful candidates will demonstrate strong communication skills, attention to detail, the ability to multitask, and a commitment to creating a positive patient experience.This is an excellent opportunity for individuals looking to build a career in healthcare. We offer ongoing training, development opportunities, and a clear path for growth within our organization. Whether your background is in retail, hospitality, banking, customer service, or healthcare, we welcome candidates who are eager to learn, grow, and make a difference in our patients' experience.At Select Medical, we believe in developing our employees and providing opportunities for career advancement. This position offers the opportunity to build valuable healthcare, customer service, and administrative skills while working in a supportive team environment.Successful team members may have opportunities to:Expand their responsibilities within the Front Office teamParticipate in specialized training and development programsAdvance into Senior Patient Service Specialist or Lead rolesExplore opportunities in Operations, Revenue Cycle, Training, Management, and other healthcare career pathsGain experience in a growing healthcare organization committed to internal promotion and professional developmentWhy Join Us: (benefits for full-time at 32+ hours/week)Start Strong : Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protectionResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verificationsQualificationsMinimum:High School Diploma or GEDPreferred:1 Year Front Desk experienceHealthcare experienceAdditional DataEqual Opportunity Employer/including Disabled/Veterans