Customer Service Representative

divh2Customer Service Representative/h2pLocation: Yaphank, NY 11980 Duration: 12 12-month contract Position Responsibilities:/pulliRespond to customer inquiries (phone, email, chat, etc.)./liliResolve complaints and issues efficiently./liliProvide product/service information and support./liliProcess requests and maintain customer records./liliEscalate complex issues as needed./liliFollow company policies and procedures./li/ulpQualifications:/pulliHigh school diploma/equivalent/liliStrong communication and problem-solving skills./liliComputer proficiency./liliCustomer-focused attitude./li/ulpAbout Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company./p/div