Medical Assistant II Certified - Psychiatry

Medical Assistant II, Certified

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

The Medical Assistant II, Certified will provide excellent customer service to internal and external customers while assisting with rooming patients, obtaining labs, administering injections, assisting with refill requests and prior authorizations, Esketamine and Transcranial Magnetic Stimulation administration, monitoring, and documentation. Provides professional assistance to physicians, clinical staff, administrative staff, and management. Participates in quality improvement efforts, and operation support, assist with development of departmental and program standards and assist with incoming calls.

Scheduled Work Hours:

8:00 a.m. 5:00 p.m. (M-F Days)

This position is on-site and free parking is available.

Incentive:

$7,500 Commitment Incentive paid out in three (3) installments over three (3) years.

Responsibilities:

• Greeting and assisting all patients
• Obtaining and documenting vital signs
• Assisting with TMS procedure and documentation
• Assisting with Esketamine treatment and documentation
• Collect and document depression and anxiety screening scales
• Reviewing and responding to emails and inbaskets
• Answering incoming calls and returning calls from voicemail
• Obtaining labs
• Administering injections
• Participating in department quality improvement activities
• Attending daily huddles and staff meetings as needed
• Communicating with direct and indirect team members to problem solve as a unit

Education Requirements: None required as long as other position qualifications are met. Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required. Licensure/Certification Requirements: Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA). Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required. Professional Experience Requirements: Possess at least one year of full-time experience as a Medical Assistant, Certified. Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview. Knowledge/Skills/and Abilities Requirements: Ability to perform the essential functions of the position as outlined above. Demonstrated effective communication and interpersonal skills. Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers. Ability to use a computer to document required information into the electronic medical record.