Flagship Operations & Bridal/Evening Stylist

Job Description

Job Description

Position Overview:
The Operations & Sales Stylist plays a crucial role in supporting the smooth day-to-day function of our flagship salon while providing exceptional service to our clients. This hybrid role combines key administrative responsibilities with select sales appointments, ensuring both operational excellence and a refined client experience.

Key ResponsibilitiesAdministrative & Operational Duties

• Oversee daily salon opening and closing procedures to maintain a polished, organized environment.
• Manage appointment scheduling, confirmations, and follow-up communication.
• Coordinate with the production and logistics teams on gown status, rush inquiries, deliveries, and alterations timelines.
• Maintain inventory accuracy, including sample tracking, incoming shipments, and outgoing loaners/returns.
• Support backend tasks such as managing client files, processing payments, and generating daily/weekly sales reports.
• Ensure the salon floor, fitting rooms, and back-of-house remain showroom-ready.
• Handle vendor communications and assist with prepping trunk shows, private events, and designer visits.

Client-Facing & Sales Responsibilities

• Take select bridal appointments, delivering a warm, knowledgeable, and luxury-level experience.
• Assist on the sales floor as needed to support high-demand days, events, or VIP clients.
• Provide thoughtful gown recommendations and guide brides through the selection, ordering, and customization process.
• Capture detailed client notes to ensure seamless follow-up and high client satisfaction.

Key Skills & Qualities

• Strong multitasking and organizational skills.
• Polished communication and professional presence.
• High attention to detail with a proactive mindset.
• Ability to create a luxurious and welcoming client experience.
• Team player willing to support both administrative and sales functions.
• Prior bridal or luxury retail experience preferred but not required.