Team Member

Tim Hortons

Team Member

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest's order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs
Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Prepares all products as required, following the order monitor to ensure the accuracy of every order
Communicates showcase and product needs to ensure proper product availability for guests
Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

Follows all restaurant policies, procedures and standards
Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

Works in compliance with occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from
Occasional lifting of milk crates weighing between 5 - 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

Apply

Vacancy posted 23 hours ago

Similar jobs that could be interesting for youBased on the Team Member in Van Wert, OH vacancy

Team Member
...Burger King® Team Member Bring the flavor. Bring the fire. Bring yourself. Welcome to the Flame-Grilled Life At Burger King®, our Team Members are the face of the brand. You create great guest experiences by delivering quality food with speed, accuracy,...
Suggested
Hourly pay
Weekly pay
Minimum wage
Local area
Flexible hours
Shift work
Carrols Restaurant Group, Inc.
Van Wert, OH
1 day ago
Arby's Team Member
...Arby's Team Member Position Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a...
Suggested
Casual work
Flexible hours
Arby's
Van Wert, OH
1 day ago
Team Member
...Team Member Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you love the life out here and want...
Suggested
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Tractor Supply
Van Wert, OH
3 days ago
Host/Cashier
$15 per hour
Host Cashier Up to $15.00 per hour depending on restaurant concept experience Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our Purpose: We pride ourselves on serving high...
Suggested
Hourly pay
Local area
Flexible hours
Shift work
Bob Evans
Van Wert, OH
3 days ago
Receptionist - State Farm Agent Team Member
$40k - $60k
...Receptionist - State Farm Agent Team Member Bryan Weimerskirch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...
Suggested
Work at office
Bryan Weimerskirch - State Farm Agent
Delphos, OH
43 minutes ago
Full Time Hostess
..., click “Apply Now” and maybe you can be a part of our Frickin’ Team! Thank you for your interest in applying with Fricker’s. We are... ...with loyalty or integrity Team Player: Works well as a member of a group Motivations Preferred Peer Recognition: Inspired...
Full time
Currently hiring
Immediate start
Work from home
Flexible hours
Shift work
S&L Beverages, LLC
Van Wert, OH
2 days ago
Asset Protection Customer Host
$14 - $27 per hour
Hourly Wage: $14 - $27 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
Van Wert, OH
1 day ago
Dishwasher
...responsibilities include: Following proper food safety and sanitation procedures Keeping the restaurant clean and safe Working as a team Communicating with managers and front of house staff Working in fast-paced, stressful environment and maintaining a positive...
Currently hiring
Immediate start
Work from home
Flexible hours
Shift work
Frickers
Van Wert, OH
1 day ago
Dishwasher
$15 per hour
Job Title Up to $15.00 per hour depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Flexible Schedules Career Growth Opportunities Excellent Benefits including 401(k) with Employer...
Hourly pay
Local area
Flexible hours
Shift work
Bob Evans
Van Wert, OH
4 days ago
Dishwasher
Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and...
Burger King
Van Wert, OH
23 hours ago
CDL A Delivery Truck Driver
$75k - $100k
...We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to...
Mclane Company, Inc.
Van Wert, OH
23 hours ago
Server
..., click “Apply Now” and maybe you can be a part of our Frickin’ Team! Thank you for your interest in applying with Fricker’s. We are... ...eager enjoyment and interest Team Player: Works well as a member of a group Motivations Preferred Peer Recognition: Inspired...
Part time
Currently hiring
Local area
Immediate start
Work from home
Flexible hours
Shift work
Fricker's Maumee 110, LLC
Van Wert, OH
1 day ago
Restaurant Team Member
...Restaurant Team Member Location: Delphos, OH, US Welcome to Love's! Restaurant cashiers play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-paced environment. You would be responsible for maintaining...
Love's
Delphos, OH
4 days ago
Team Member
$11 - $12.5 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K
Delphos, OH
4 days ago
Kitchen Team Member
Overview: Beer Barrel Pizza & Grill is seeking motivated and reliable candidates to join our team! Kitchen Team Members will assist with kitchen setup, food preparation, cooking, food presentation, and kitchen cleaning and sanitation. Responsibilities: Prepare and Cook...
Weekly pay
Full time
Temporary work
Flexible hours
Beer Barrel Pizza & Grill
Van Wert, OH
1 day ago
Server
...from Colorado Technical University • Instant Pay powered by Branch Requirements That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be the jack of all trades, the smiling...
Casual work
Flexible hours
Pizza Hut
Van Wert, OH
4 days ago
Warehouse Production Associate
$17.5 - $18.5 per hour
...quality products, support production goals, and contribute to a team that keeps operations running safely and efficiently. If your... ..., maintenance needs, and safety concerns to the proper team members. Help with basic conveyor troubleshooting and support daily...
Hourly pay
Weekly pay
For contractors
Local area
Immediate start
Shift work
Night shift
Day shift
Staffmark Group
Van Wert, OH
1 day ago
Retail Store Associate
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Store Associates are also...
For contractors
Work experience placement
Afternoon shift
The Sherwin-Williams Company
Van Wert, OH
1 day ago
Store Associate
$15 per hour
...supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions...one customer at... ..., customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential...
Hourly pay
Full time
Part time
Local area
Shift work
CVS Health
Van Wert, OH
1 day ago
Retail Store Associate
...skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all... ...3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to...
Contract work
For contractors
Local area
Sherwin-Williams
Van Wert, OH
23 hours ago
Greeter/Take-out Specialist
Fricker's Hostess/Greeter As a Fricker's hostess/greeter, you are the first and last person the guests will see during their visit. We are counting on you to make sure that first impression is excellent. As the last person they will see as they leave, it is up to you...
Flexible hours
Shift work
Frickers
Van Wert, OH
1 day ago
Forklift Operator
Job Title: Forklift Operator Employer: Lowe’s Job Description: As a Forklift Operator at Lowe’s, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise within the warehouse. You will ensure the safe and efficient...
Relocation
Lowe's
Van Wert, OH
2 days ago
delivery driver
$16.5 per hour
Amazon needs Delivery drivers. Drive an Amazon-branded vehicle delivering packages to your community. Work 4-5 days per week and up to 10 hours per day with shifts available seven days a week. The pay is at least $16.50/hour, plus overtime and benefitsThey offer competitive...
Full time
Part time
Seasonal work
Flexible hours
Day shift
Amazon
Van Wert, OH
3 days ago
Delivery Driver
Delivery Driver 735 Ervin Rd, Van Wert, OH ID#P1-914007-4 Want to be a Delivery Driver? Your Gig, Your Schedule, Great Benefits, Fast Pay - Pizza Hut That's right, we will pay you to drive around in your car - listen to your own music while delivering great pizza,...
Casual work
Flexible hours
Pizza Hut
Van Wert, OH
1 day ago
Merchandising Sales Associate
...is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start... ...all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties...
Full time
Part time
Flexible hours
Shift work
Tractor Supply
Van Wert, OH
2 days ago
Bartender
...thanking guests and inviting them to return. Checking IDs per state and local law and serving alcohol responsibly Working as a team with all front of house employees. What you can expect from us: We will present you with the knowledge and skills needed to be...
Currently hiring
Local area
Immediate start
Work from home
Flexible hours
Shift work
Fricker's
Van Wert, OH
2 days ago
Delivery Driver
...a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties.... ...defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances...
Hourly pay
Local area
Shift work
Night shift
Papa John's
Van Wert, OH
3 days ago
Busser
...restrooms. This position is required to communicate effectively with a team and work in a fast-paced environment. Bussers play a major role... ...: Communicate Effectively with Front of House Team Members and Managers Bus, Clean, and Sanitize Tables/Chairs/Seats Quickly...
Weekly pay
Full time
Temporary work
Flexible hours
Shift work
Beer Barrel Pizza & Grill
Van Wert, OH
1 day ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
Explore a World of Career Opportunities as a Mail Carrier with USPS Role Overview USPS is accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers...
Hourly pay
Postal Jobs Resource
Van Wert, OH
more than 2 months ago
Mail Carrier - City - No Experience Required
$23.47 - $38.62 per hour
Role Overview USPS is accepting applications for City Carrier Assistants nationwide. This role ensures smooth postal operations by delivering mail efficiently. No prior experience is required, as USPS offers comprehensive paid training to set you up for success. ...
Hourly pay
Postal Jobs Resource
Van Wert, OH
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Member. Be the first to apply!