Care Coordinator (Medical Receptionist/PSR)

Full Time Front Desk Medical Receptionist Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Location: Moorestown, New Jersey Salary: $16.50-$17.50/HR Schedule: Full time Mon-Thurs (2 shifts each) 6:45A - 3:15PM and 11:45 - 8:15PM | Friday 7:45AM - 4:15PM How Strive PT and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Responsibilities: Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. Qualifications: High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired