LensCrafters - Assistant Manager

General Function The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics. Responsibilities Delivers quality & improvement to exceed all key performance indicators (KPIs) including compensation sales, % sales to plan, conversion & customer count, growth, traffic, store profitability, continuity of care, exam growth, retention goals, Net Promoter Score, and current‑year objectives. Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors. Supports store business plans to maximize sales & profit. Partners with the Store Manager to lead & develop the team. Delivers clear, constructive, timely feedback & partners with the Store Manager on development. Executes visual directives & maintains store appearance. Maintains positive working relationships with doctors. Promotes team compliance to all policies. Performs administrative duties. Works a flexible schedule, including nights & weekends. Basic Qualifications High School graduate or equivalent. 1+ years of management/supervisory experience with direct reports. Knowledge of retail operations, processes & policies. Strong basic math skills. Familiarity with cash register, computers & calculators. Strong command of the English language for all written correspondence & oral communication. Strong communicator & listener. Demonstrated high level of selling skills. Proven ability to problem‑solve. Preferred Qualifications College degree or equivalent. Previous experience in a leadership position within retail & customer service industry. Knowledge of basic optics. Knowledge of current store merchandise. State licensure (if applicable) &/or ABO Certification in non‑licensed states. Brand Final Inspector Certification. Brand Quality, Fitting & Adjusting Program. Pay Range: $21.39 – $33.36. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr