Customer Success Manager
$80k - $150kFull-time
Reflow
Customer Success
$80k – $150k • 0.0% – 0.4%
We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after the first demo, now we need someone who can turn that spark into adoption, retention, and growth.
What you’ll do
- Own the customer journey: setup, onboarding, adoption, and long-term success.
- Shorten time-to-value: Move customers from demo → value quickly.
- Capture and structure customer feedback: Be the voice of the user in product and engineering decisions.
- Assist the contract process with new partners, working closely with our legal team to keep things smooth and fast.
- Build strong relationships that lead to expansions and renewals.
- Create and refine the playbook: Onboarding processes, success metrics, touchpoints.
- Partner with founders on GTM experiments and jump into “whatever’s needed” as we scale.
Who you are
- Entrepreneurial: Former founder, early employee, or operator who thrives in ambiguity.
- Analytical skills: Technical, finance, economics or product background
- Customer-facing pro: You know how to excite, guide, and close.
- Sharp communicator: Written, verbal, and human.
- Curious and strategic: You dig into workflows, uncover pain, and use insights to shape product and company direction.
- Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.
Bonus Points
- Background in B2B SaaS, enterprise software, or data-heavy products
- Familiarity with analytics platforms, BI tools, workflow systems, or automation software
- Experience supporting enterprise customers through security, data access, or compliance reviews
Why join
- Be an early, high-impact hire, working directly with the founders as a founding member
- Influence product roadmap, and helping define the culture of how we work with customers
- Drive growth, contribute to PMF, GTM explorations
We’re open to you starting part-time and evolving into full-time (contract or W2).
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in Portland, OR vacancy
$104k - $183k
...matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our... ...real-world enterprise environments every day. Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer...SuggestedWork from homeWorldwideFlexible hours- ...origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about... ...our product. To this end, we’re looking for a Strategic Customer Success Manager . What You’ll Do The Strategic Customer Success Manager will...SuggestedFull timeTemporary workRemote workNight shiftWeekend work
- ...independent expert in assurance and risk management. Driven by our purpose, to safeguard... ...property, and the environment, we empower our customers and their stakeholders with facts and... ...voice for many of the world’s most successful organizations, we use our knowledge to...SuggestedTemporary workFlexible hours
$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...strategy, technology, creativity, and ongoing managed services to solve the biggest problems... ...on September 30, 2026 As a Deployment Success Manager, you’ll lead with outcome and...SuggestedLocal area- Planet Green Search is seeking a Director of Technical Account Management to innovate within a leading DLP AI Cybersecurity platform. In this full-time remote role, you will drive customer success by turning cybersecurity challenges into solutions, leading teams, and orchestrating...SuggestedRemote jobFull time
$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...enable their business goals. You will manage complex contract negotiations and close... ...experience with an established track record of successful acquisition sales, opportunity creation...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours$88k - $121k
...design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of... ...less experience.Key ResponsibilitiesAs Service Delivery Project Manager, you will be responsible for assisting to develop, manage and drive...Full time- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co‑pilot every enterprise trusts when their crown‑jewel data is on the line. As the leader of Technical Account...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- DNV seeks a Head of Customer Success to lead the global CS function for the Pipeline software portfolio. Reporting to the CRO, this leader will build and scale a high-performing organization driving adoption, retention, expansion, and advocacy. The role requires strong...
- ...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store... ...as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities;...Temporary workLocal areaHome officeFlexible hoursNight shift
TJX
Tualatin, OR5 days ago $130k - $145k
...Description:Job Description Details:The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned... ...the overall success of the Client Services team and customer satisfactionServes as the primary liaison with key client...Full timeLocal areaAfternoon shift$75.82k - $89.2k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions... ...a dedicated and experienced professional to join our Treasury Management team as a Signature Treasury Support Coordinator. Support...Full timeWork experience placementWork at officeLocal area3 days per week$90k - $115k
...most meaningful work of your career and see your impact at scale.Job Description:Job Summary:The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution...Full timeLocal area$105k - $115k
...your impact at scale.Job Description:Job Summary:The Sr. Project Manager of Client Services serves as a key leader in managing... ...milestones, and ensuring a consistently high-quality client experience.Successful candidates will possess strong project management experience,...Full timeLocal areaWork visa- ...Who We Are Xnurta, powered by SparkX, is an AI-powered ad management platform for brands, sellers and agencies, on Amazon and beyond.... ...technology enables both advertisers and our own experts to create customized advertising programs that consistently increase sales, saves...Work at office
Xnurta
Portland, OR27 days ago - Global Elite Empire Consultants is seeking innovative individuals to join a fast-growing, tech-driven team. You will conduct virtual consultations with clients, assess their needs, and impart knowledge on solutions while maintaining strong client relationships. The role...Remote jobWeekly pay
$92.82k - $109.2k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions... ...—all from Day One.Job DescriptionThe Sales Engagement Program Manager provides analytical, operational, and enablement support for...Full timeWork at officeLocal areaRemote workFlexible hours3 days per week- Medium is a fast-growing, tech-driven organization seeking innovative individuals to help take the team to the next level. In this role you will conduct virtual consultations with clients and assess their needs, while building lasting relationships through regular check...Remote jobWeekly payWork from home
$90k - $112k
...growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention,... ...depth of strategic relationships within customers Closely manage and nurture accounts to identify and eliminate risk of...Work at officeWorldwide3 days per week- ...content marketing content strategy writer recruitment and management content creation and optimization editorial and review... ...of owning a high-value portfolio of enterprise accounts. The successful candidate will be a strategic advisor, using a consultative approach...Freelance
- ...business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose.We partner... ...CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning.But we're not just...Temporary workWork at officeLocal areaRemote work
- ...Analytics organization. Reporting to the Senior Manager of Marketing Analytics, this role... ...uses data to make decisions. Success in this role requires the ability to navigate... ...impact of business decisions on clients, customers, and/or members; partnering with clients...Work experience placement
- ...bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... ...Tolling Market Lead will be responsible for the growth and success of tolling services and programs for toll road and toll...Local area
- ...industrial markets around the globe. The Regional Account Manager will expand our customer base and achieve sales quotas in their assigned territory... ...our business objectives and contributes to our company’s success in the long run. Responsibilities Create...Full timeWork experience placement
Ironwear
Portland, OR17 hours ago $8k
...doing...With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll... ...integrated software solutions to be able to successfully promote and position products including: Cloud, Security...Full timeTemporary workPart timeWork experience placementShift work$119k - $161k
...targeting healthcare providers and accounts managing and treating patients with TTR... ...business objectives through account and customer strategies, while also partnering & collaborating... ...required.1-2 years of progressive and successful business experience in biotech or the...Full timeTemporary workWork at officeLocal areaRemote workFlexible hoursNight shift- ...to join our team as Entry Level Account Managers. This is a performance-based role where... ...communication skills will directly influence your success. In this role, you’ll gain hands-on... ...Manager: Engage directly with customers in field settings to understand their needs...Full time
Peak P-group
Portland, OR5 hours ago - ...Experience with a strong background in customer-facing leadership to spearhead the delivery... ..., travel advisors, and partners. The successful candidate will be responsible for leading... ...track record in leading service operations, managing escalated customer concerns, and a...Remote work
- ...handle check-ins and check-outs, as well as provide information about local attractions. We’re looking for individuals with strong customer service skills and the ability to multitask in a fast-paced environment. We offer competitive pay, growth opportunities, and...Local area
$55k - $70k
...Full-time Description MARMOSET IS SEEKING AN ACCOUNT MANAGER IN THE MIDWEST OR TEXAS Marmoset is an open, inclusive company... ...at major brands, broadcast networks, and Fortune 500 companies. Success is measured by meeting sales and client engagement KPIs. Ideal...Full timeLive inLocal areaWork from homeFlexible hoursMarmoset
Portland, OR17 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- customer success executive Portland, OR
- strategic customer success manager Portland, OR
- customer success manager Portland, OR
- success manager Portland, OR
- work from home customer Portland, OR
- customer liaison Portland, OR
- customer project program manager Portland, OR
- airline customer Portland, OR
- customer marketing Portland, OR
- customer satisfaction Portland, OR