Associate Director, Clinical Site Enablement

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  . Follow @abbvie on  LinkedIn, Facebook ,  Instagram ,  X and  YouTube.

Job Description

Clinical Site Centricity drives the collection, synthesis, and action planning around site feedback and the strategic infrastructure that contributes to strengthening the partnership between AbbVie and our clinical trial sites. The Associate Director, Site Enablement sits within the Clinical Development Operations (CDO) organization. This role will report into the Director, Clinical Site Centricity.

We can hire for this role at our Irvine, CA; South SF, CA; North Chicago, IL; Florham Park, NJ; and Branchburg, NJ locations.

• Lead the development of a site enablement strategy including but not limited to emerging research site engagement and training
• Work closely with business owners to proactively identify opportunities and support ongoing enhancements to the overall site experience.
• Conduct industry assessments for best in class solutions for sponsors to support clinical trial sites
• Coordinate with stakeholders from all relevant departments to bring site insights into the development of customized, sponsor-backed site solutions
• Lead project management and implementation of site facing solutions, where appropriate, including implementation planning, assessment of ROI and change management
• Develop and manage external-facing materials to promote and communicate site enablement offerings to stakeholders.
• In collaboration with partners, facilitate the development of integrated communication channels with clinical sites and establish communications best practices. Create customer-centric communications content and talking points to clearly describe topics related to AbbVie clinical operations to sites
• Assess and select appropriate training vendors to meet the needs of emerging research sites or to support site solutions
• Support Country Study Management (CSM) leaders in the coordination and execution of training cohorts for emerging research sites, to ensure consistent implementation and quality standards.
• Define key performance indicators (KPIs) and other program metrics; implement processes to measure and report program effectiveness, ensuring continuous improvement.
• Ensure site enablement capabilities, training methods, and communications are compliant with all procedures and regulations

Qualifications

• Bachelor’s Degree required, 8-10+ years of Clinical Operations, Communications, Strategy and/or Management Consulting experience.
• High level of familiarity with clinical drug development process
• Robust understanding of clinical site management activities (e.g., clinical site monitoring, site management), monitoring, and GxP regulations
• Ability to communicate clearly and effectively with stakeholders at all levels of the organization and collaborative style.
• Excellent written communication skills with experience developing scientific or health-related communications content  and ability to assimilate and synthesize key themes from qualitative and quantitative data
• Confidence to lead structured meetings and presentations including data-driven insights, comfortable with qualitative and quantitative data including basic statistical analyses. Strong analytical skills with experience utilizing business analytics or KPIs for decision-making and driving improvements.
• Demonstrated ability to prioritize with minimal direction. Ability to multitask and independently lead projects and meet key deadlines. Demonstrated Project Management capabilities, experience in process improvement, operational excellence, and change management.
• Strong leader – who can coach and develop direct reports as well as influence without authority, Demonstrates ability to work effectively in a cross-functional team and navigate a matrixed organization
• Ability to adopt a customer centric mindset and understand diverse perspectives
• Demonstrates innovative mindset and openness to new ideas, feedback, and technologies
• Detail oriented with attention to quality

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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