Service Manager

Service Manager

Company: Wilkins RV Location: Syracuse, NY Position: Service Manager Are you a dynamic leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on! Salary Range: $60,000.00-$100,000.00 annually.

Benefits: Medical, dental and vision insurance 401K and employer match Paid time-off and sick time Voluntary benefit program Employee referral program Employee discount RV Borrowing Program

Job Responsibilities: Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment.

Position Requirements: Experience managing more than 10 people in a fast-paced environment strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Strong written and verbal communication skills Proficiency in a dealership software system Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license NY State Inspection License a Plus!

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