Senior Technical Project Manager

Senior Technical Project Manager

BCD Travel in Atlanta, Georgia is looking for a Senior Technical Project Manager. In this role, you will deliver projects with low and medium to high complexity, risk, and visibility. You will be accountable for regional project coordination, local implementation coordination, and act as a local or regional resource as part of a Regional or Global project. Projects will include coordination of multiple countries at the same time.

As a Senior Technical Project Manager, you will be responsible for the utilization of established and proven project management methodology, tools and processes (PMP, OPPM, Prince2, Six Sigma) to scope, plan, analyze, initiate, execute, monitor and control projects. You will create and maintain project plans utilizing BCD Travel's project management software, as applicable. Request and confirm all necessary resources are assigned per the project scope. Establish communication method/call schedule with project team. Keep the program sponsor(s) and stakeholders informed about status of the project. Complete all project-related tasks on time and accurately. Manage project risks. Serve as point of escalation and decision making for project resources. Facilitate and drive decision making concerning escalations. Lead regular conference calls and maintain project plan updates. Distribute meeting notes within departmental guidelines. Listen to client requirements and ensure all Operations teams can fulfill requirements. Represent all Operations teams on project calls and communications. Lead or engage in strategy discussions on management level. Responsible to have an in-depth knowledge of Operations agent-facing technology and operational processes. Responsible for in-depth knowledge of Operations scope of service. Responsible for general knowledge of internal technology utilized by BCD Travel.

Requirements for the position: You have an in-depth knowledge of Operations agent-facing technology and operational processes. You have in-depth knowledge of Operations scope of service. Master's degree in business administration, business or related field or U.S. Equivalent foreign degree as determined by a professional credential's evaluation. Required one year of experience in Project management, account management, or business analysis. Experience in job offer end or related field must include the following: Forecasting, market analysis, reporting analysis and business reviews.

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

You'll be offered Flexible working hours and work-from-home or remote opportunities. Opportunities to grow your skillset and career. Generous vacation days so you can rest and recharge. A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools. Travel industry professional perks and discounts. An inclusive work environment where diversity is celebrated.

The salary range for candidates in applicable jurisdictions in the US for the position of Senior Technical Project Manager is between $88,338.00 and $88,338.00. The actual pay depends on your skills, qualifications, experience and geographical location.