Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Night-Shift Supervisor - Customer Complaints & Resolution

$60.8k - $79.7k

Metropolitan Transit Authority of Harris County

The Metropolitan Transit Authority of Harris County is seeking a Supervisor for Customer Complaints and Resolution for night shifts. This role involves managing a team of Customer Resolution Specialists and ensuring excellent customer service while conducting analysis to improve METRO’s service. Eligible candidates should possess a Bachelor’s degree and at least 5 years of experience in a technical or analytical role, with a focus on reporting. Strong leadership and communication skills are crucial. A competitive salary ranging from $60,800 to $79,700 is offered. #J-18808-Ljbffr Metropolitan Transit Authority of Harris County

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Night-Shift Supervisor - Customer Complaints & Resolution in Wisconsin vacancy
  • $60.8k - $79.7k

    Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required) Requisition Number: 7951 Pay Rate: PGR10 Basic Function Supervises the day-to-day activities of the Customer Resolution Specialists and acts as a liaison for METRO customers, the... 
    Night shift
    Complaints
    Work at office
    Flexible hours

    Metropolitan Transit Authority of Harris County

    Wisconsin
    5 days ago
  •  ...preference tracking, and issue resolution. Oversees Front Office in...  ...Guest satisfaction — resolve complaints/disputes, track guest issues...  ...Hands-on coverage — cover night shifts and Front Desk/Guest Relations...  ...team development Previous customer service and reservations experience... 
    Night shift
    Complaints
    Work at office
    Relocation

    DC Global Talent Inc.

    Wisconsin
    1 day ago
  • $34.32k - $49.92k

     ...community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS...  ...pharmacy through a focus on excellent customer service. When there is no manager or...  ...with their questions, problems and complaints ~ Promote CVS customer service culture... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    CVS Health

    Kenosha, WI
    4 days ago
  •  ...Production SupervisorOur Opening:B Shift working Wednesday, Thursday, Friday and every...  ...and disciplining employees; addressing complaints and resolving problems.We Are Looking For...  ...communicate effectively before groups of customers or employees of organization.Ability to... 
    Night shift
    Complaints
    Shift work

    Comar

    Woodville, WI
    2 days ago
  • $17 - $21 per hour

     ...Shift Manager Share Apply Full-time $17.00 - 21.00 per hour...  ...candidate is dependable, punctual, customer focused, and able to lead a...  ...guest concerns and resolve complaints professionally Build strong...  ...to Friday Day shift Night shift Benefits Flexible... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work
    Day shift

    Culver's

    Salem, WI
    1 day ago
  • $16.5 - $24 per hour

     ...Shift Supervisor We're building a world of health around every individual — shaping a more...  ...pharmacy through a focus on excellent customer service. When there is no manager or Operations...  ...with their questions, problems and complaints Promote CVS customer service... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    Oak St. Health

    Sturgeon Bay, WI
    3 days ago
  • 3rd Shift Sanitation SupervisorAt Masters Gallery Foods, enhancing...  ...products to our partners and customers. You will be supported and...  ...Foods. Join us!As the Sanitation Supervisor you will be responsible for...  ...and resolving customer complaints related to quality products.Assist... 
    Night shift
    Complaints
    Work at office
    Work from home

    MGF Brand

    Oostburg, WI
    3 days ago
  • $16.5 - $24 per hour

     ...at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store...  ...pharmacy through a focus on excellent customer service. When there is no manager or...  ...customers with their questions, problems and complaints ~ Promote CVS customer service... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    CVS Health

    Wauwatosa, WI
    5 days ago
  •  ...attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock...  ...per week; irregular hours; nights; weekends; and holidays Qualifications...  ..., time-management, and conflict-resolution skills Work Environment:... 
    Night shift
    Complaints
    Shift work
    Weekend work

    guernseysonic

    Waukesha, WI
    2 days ago
  •  ...Production Supervisor This hands-on plant floor role...  ...trains, and mentors the shift operations of the...  ...and output, conflict resolution, and working with QA to...  ...employees; addressing complaints and resolving problems...  ...supplying these products and customized manufacturing... 
    Night shift
    Complaints
    Contract work
    Shift work

    Masterson Foods

    Milwaukee, WI
    5 days ago
  • $18 per hour

     ...Shift Supervisor Location: Carroll University We are hiring immediately...  ..., 1:00 pm to 12:00 am. Nights and weekends. More details upon...  ...leadership experience, customer service experience, and a HACCP...  ...contact person for employees with complaints or requests for time off.... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work
    Weekend work

    Compass Group

    Waukesha, WI
    2 days ago
  • 3rd Shift Production SupervisorThe Production Supervisor is responsible for maintaining smooth production flows on all...  ...daily employee issues and complaints; actively listen and provide feedback...  ...and assist with special projects, customer requests, samples, etc.Work... 
    Night shift
    Complaints
    Hourly pay
    Work at office
    Flexible hours
    Shift work

    Great Lakes Cheese

    Plymouth, WI
    2 days ago
  •  ...provide cutting-edge solutions for our customers. If you like to make things happen and are...  ...for all production employees on all shifts. Insures accurate two-way communication...  ...and disciplining employees; addressing complaints and resolving problems. Supervises all manufacturing... 
    Night shift
    Complaints
    All shifts

    Menasha Corporation

    Wisconsin
    1 day ago
  • $14 - $22 per hour

    About the Job: As a Shift Lead, you'll be the driving...  ...charge, resolving customer concerns and ensuring...  ...orders. Resolve customer complaints quickly, maintaining...  ...with the GM to achieve resolution. Assist the GM in...  ...Day, evening, and late night Vacation pay and additional... 
    Night shift
    Complaints
    Flexible hours
    Shift work
    Afternoon shift

    Taco Bell

    Wisconsin
    1 day ago
  • $65k - $75k

     ...Position Overview The Operations Supervisor plays a key role in managing...  ...Work Schedule 4/10 - Day Shift Compensation/Benefits Attractive...  ...a safe environment for the customer\'s product, associates, and temporary...  ...and temporary workers, complaints and associate concerns... 
    Night shift
    Complaints
    Temporary work
    Work at office
    Day shift

    ID Logistics US

    Kenosha, WI
    5 days ago
  • $17 - $18 per hour

     ...and served. Accountable for proper resolution of all guest complaints. Accountable for proper handling...  ...illness. Trains employees during shift to guarantee proper and productive...  ...skills such as sanitation, safety, and customer service taught through in-house... 
    Complaints
    Hourly pay
    Shift work

    Perkins

    Onalaska, WI
    4 days ago
  •  ...TITLE: Shift Manager (SM) PURPOSE OF...  ...and procedures, customer satisfaction, a high...  ...with team members' supervisors, which relate to...  ...lobby or in the night depository. v....  ...resolving customer complaints by apologizing...  ...with your suggested resolution. a. B.L.A.S.T... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Traineeship
    Bank staff
    Work at office
    Local area
    Immediate start
    Home office
    All shifts
    Shift work

    Pizza Hut

    Tomah, WI
    2 days ago
  • 2nd Shift Front Office Supervisor Looking to take your career in hospitality to...  ...Handling guest inquires and complaints, assisting with...  ...Manager for front desk and night audit shifts. May be asked...  ...leadership position. Excellent customer service and communication... 
    Night shift
    Complaints
    Seasonal work
    Work at office
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Sleep Inn & Suites Lancaster

    Lancaster, WI
    3 days ago
  •  ...Overview The Warehouse Supervisor is responsible for the...  ...in order to process customer orders efficiently....  .... • Conduct shift start up meetings and...  ...daily employee issues and complaints; listens well and provides...  ...conflicts to a satisfactory resolution. • The ability to... 
    Complaints
    Temporary work
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    Great Lakes Cheese

    Plymouth, WI
    5 days ago
  •  ...Springs Assistant Shift Manager Pay based on experience...  ...; addressing complaints; and resolving problems...  ...Ensure timely, positive resolution of guest inquiries,...  ...shifts including late nights, early mornings, weekends...  ...as requested by their supervisor(s). All requirements... 
    Night shift
    Complaints
    Work at office
    Shift work
    Weekend work
    Early shift

    Potawatomi Hotel & Casino

    Wabeno, WI
    3 days ago
  •  ...at Zax? FREE Meals On Shift & 50% Off Meals Off Shift...  ...and resolve complaints and concerns in a friendly...  ...other concerns to your supervisor when appropriate All other...  ...including days, nights, weekends, and holidays...  ...effectively Conflict resolution skills Ability to make... 
    Night shift
    Complaints
    Full time
    Temporary work
    Part time
    Local area
    Immediate start
    Flexible hours
    Shift work

    ZAX Zax LLC

    Madison, WI
    4 days ago
  • $20 per hour

     ...seeking a full-time evening shift position with excellent pay...  ...We are seeking a 2nd Shift Supervisor to join our Milwaukee team!...  ...immediate attention, including the nightly recap via email or phone...  ...agreement. Manage inspections, customer complaints, customer requests, new... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Contract work
    For contractors
    Immediate start
    Monday to Friday
    Shift work
    Day shift
    Afternoon shift

    City Wide Facility Solutions

    Milwaukee, WI
    5 days ago
  • 2nd shift-Production Supervisor Your Opportunity Are you an ambitious, enthusiastic leader with a desire to guide teams...  ...and disciplining employees; addressing complaints and assisting in providing appropriate resolutions. Onward Technologies is an Equal Opportunity... 
    Complaints
    Immediate start
    Shift work
    Weekend work
    Afternoon shift

    Onward Technologies Inc.

    Cudahy, WI
    5 days ago
  •  ...Container Corporation 2nd Shift Production Supervisor Job Description Job Title:...  ...resolve worker problems, complaints, or grievances. Set up and...  ...manufactured in accordance with customer specifications and...  ...cause analysis and proper resolution to conflict. Lead by example... 
    Complaints
    Contract work
    Work at office
    Shift work
    Day shift
    Afternoon shift

    Western Container Corp

    Beloit, WI
    2 days ago
  •  ...disciplining employees; conflict resolution; team building;...  ...improve; addressing complaints and resolving problems...  ...Coordinate with your supervisor and Maintenance...  ...avoid problems between shift changes. Improve career...  ...effectively before groups of customers or employees of... 
    Complaints
    Work experience placement
    Shift work
    Day shift

    GB Packaging

    New Berlin, WI
    5 days ago
  • $19 per hour

     ..., the Guest Services Supervisor brings joy to families...  ..., conflict resolution, etc. Maintains quality...  ...supervising bell, valet and night audit and other roles...  ...Outlook Demonstrated customer service, conflict...  ...response to a formal complaint or charge, (b) in furtherance... 
    Night shift
    Complaints
    Full time
    Part time
    For contractors
    For subcontractor
    Work at office
    Immediate start
    Flexible hours

    Great Wolf Lodge

    Baraboo, WI
    2 days ago
  • $21.43 per hour

     ...manufactures proprietary and custom injection molding...  ...personnel (supervisors and operators) to contain...  ...up on customer complaints that pertain to their shift and departments....  ...is $21.43/hour. For Night shift there is a $1...  ...corrective action resolution on internal KPI’s and... 
    Night shift
    Complaints
    Immediate start
    Flexible hours
    Shift work

    MOTREX Co. Ltd

    Milwaukee, WI
    3 days ago
  •  ...sport the cool uniform. Being Shift Manager at a SONIC Drive-...  ...Reinforces a customer service mentality and ensures...  ...guest requests. Reports guest complaints to immediate supervisor and assists in resolving such...  ...to work irregular hours, nights, weekends and holidays General... 
    Night shift
    Complaints
    Immediate start
    Shift work
    Weekend work

    Sonic Drive In

    Parrish, WI
    4 days ago
  •  ...Job Description Job Title: Shift Manager Departmen t: Operations Reports To...  ...Functions: Provide prompt, courteous customer service in accordance with company...  ...Communicate customer feedback, concerns, and complaints to management Monitor store activity... 
    Night shift
    Complaints
    Flexible hours
    Shift work
    Afternoon shift

    Truenorth

    Rhinelander, WI
    5 days ago
  •  ...Wendy's is looking for qualified Shift Managers to do just that!...  ...fast, friendly service to their customers. As a leader and role model,...  ...with the ability to resolve complaints and ensure customer...  ...Flexible scheduling, including nights, weekends, and holidays. •... 
    Night shift
    Complaints
    Hourly pay
    Daily paid
    Work experience placement
    Casual work
    Currently hiring
    Immediate start
    Flexible hours
    Shift work

    Wendy's

    Sun Prairie, WI
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Night-Shift Supervisor - Customer Complaints & Resolution. Be the first to apply!