P & L Claims Representative

Property and Liability Claims Representative We are hiring a Property & Liability Claims Representative to process all phases of assigned property, auto and liability claims from initial contact to conclusion of the claim, including litigation management. VRSA offers a comprehensive benefits package including health, employer and employee funded retirement plans, generous PTO, floating holidays, and more. We value continuing education and professional development by providing a tuition program and a variety of learning opportunities. Responsibilities Provide outstanding customer service to our members and fellow staff by promptly, courteously, and accurately responding to verbal and written communications within established timeframes, conducting visits and attending meetings and maintaining current knowledge of patterns in the Property and Liability field. Uphold VRSA’s high standards of claims handling by processing claims in accordance with VRSA’s Claim Procedures and department objectives. Utilizing a diary system to initiate timely contact on all claims, review coverage, and investigate and determine liability on all claims. Establish, review, update and maintain reserves on all files. Complete referrals to legal counsel upon receipt of suit papers and assignment of claim, monitor developments, attend trials and mediations or other proceedings, and provide direction to defense counsel until the case is resolved. Negotiating settlement of claims when appropriate and in the best interest of all parties upon approval of settlement authority and in consultation with the member prior to settlement. Recognizing subrogation/restitution possibilities and promptly refer to the Recovery Specialist or, when appropriate, process subrogation and work with subrogation counsel directly. Knowledge, Skills, and Abilities A minimum of 5 years prior claims experience in a related field in the insurance industry, to include litigation management. Local government liability claims experience is a plus! A Juris Doctorate is highly desired. Insurance industry certifications. Working knowledge of business practices and procedures and the operation of office equipment. Proficient in the use of personal computers including Microsoft Suite software applications and use of the Internet for business purposes. Demonstrated abilities to gather and analyze information and reach sound conclusions; create and maintain hardcopy and electronic files including databases; communicate activities between software applications; work effectively with all levels of an organization; maintain confidentiality; meet deadlines and goals; and function both independently and as a member of a team. VRSA is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. #J-18808-Ljbffr VRSA