Senior Event Operations Manager

We’re looking for a Senior Operations Manager to own event execution from the first venue walkthrough to the last booth teardown. You’ll bring events to life, negotiate like a pro, and make sure every sponsor, exhibitor and attendee has an experience they remember.

About Access Intelligence

Access Intelligence is a B2B media and events company that delivers business insights and integrated marketing solutions. We create custom content for trade shows, conferences, webinars, award programs, publications and apps, serving more than a dozen industries, from aerospace, defense and energy to healthcare, marketing and media. Our mission is to create experiences that spark connection and commerce, and our people are how we do it.

What you’ll do

• Own event logistics and operations from pre-planning through move-out
• Negotiate contracts with venues, hotels, A/V, F&B, security and other key vendors, protecting both our margins and the quality of the show
• Build and manage operations budgets and sponsorship P&Ls
• Deliver on sponsorship and exhibit booth commitments, with a fulfillment matrix that keeps every deliverable on deadline
• Run RFPs, source new venues and vendors, and manage hotel housing programs
• Create the Exhibitor Service Manual, floor plans, signage plans and on-site staff documentation
• Set safety protocols aligned with IAEE, GBAC and SISO guidance
• Be the main point of contact on site, with vendors, clients and the event team
• Wrap up each show with post-show reports on what worked and what didn’t, so the next one is even better

What you bring

• 5-7 years of tradeshow operations experience
• A four-year degree in business management or a related field, or equivalent experience
• Sharp negotiation skills and a bottom-line mindset
• Strong organization, with the ability to juggle multiple events at once and stay calm when the floor gets busy
• Excellent interpersonal skills and a team-first attitude
• Proficiency in Excel, Word and Outlook
• Knowledge of IAEE guidelines
• Nice to have: CEM designation, Expocad experience, HTML and database management skills

Good to know

• Travel to events, site visits and site selections is part of the role
• On-site work includes lifting up to 35 lbs

Why Access Intelligence?

• Real ownership of high-profile events and a hand in the sponsor and attendee experience
• A culture that cares about you: wellness initiatives like fun runs, yoga classes, wellness challenges, mindfulness webinars, health fairs, employee assistance programs and financial education
• An inclusive workplace: we’re committed to diversity, equity and inclusion, and we value the different backgrounds and perspectives our people bring
• Variety: work across multiple brands and industries with a team that values your voice

About AI

Our People Are Our Strength

At Access Intelligence, we create exceptional experiences that ignite connection and commerce. We know that the more diverse and inclusive our staff and leadership teams are, the better we will be able to create these experiences for our customers. We have a strong commitment to improve diversity, equity and inclusion at our company. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics such as personality and personal interests that make our employees unique.

Our commitment extends to how we approach our events and content. We can’t wait to see how our renewed focus on diversity, equity and inclusion will enhance your experience with us.